In 2020, for obvious reasons, the #Worcester RTA suspended fare collection on our #transit system. For less obvious (but interesting!) reasons, it's still free today.
It's only in the last month or so that it's started to dawn on people in my social/economic/demographic group that *the buses are all free*. I've seen more of my peers using transit here in the last 30 days than in the 10 years before.
Someone needs to study lag time between better transit and user adoption...