Does this book exist?

"How Universities Lost the Internet"

or has someone done research on this topic? That is, the fact that many North American universities have ceded all technical capacity to Microsoft, Google, etc?

It used to be students could get web hosting, email, and even some cool experimental online stuff through their schools. Now every online communication channel is locked down.

It's ironic this has happened given that the precursor to today's Internet was built on college campuses (USC, UCLA, Utah, etc)

@rwg The Internet was literally given to corporations in the 90s.

And the shift to using these services is because everyone is using email, calendars, meetings, etc. -- not just geeky people who know how to actually use a computer.

@benjistokman @rwg I do think that university IT techs and administrators would have a fascinating tale to tell of the last 20 years — I don’t know of any studies focusing on them.

@rwg

get in contact with @leonido
At least he wrote a call-to-action setting up university fediverse instances with similar thoughts.

(german)
https://netzpolitik.org/2023/aufruf-hochschulen-aller-laender-ins-fediverse

Aufruf: Hochschulen aller Länder ins Fediverse!

Während viel über ein mögliches Engagement öffentlich-rechtlicher Medien im Fediverse diskutiert wird, sind die Potenziale von Fediverse-Instanzen von Hochschulen bislang kaum Thema. Dabei wäre es höchste Zeit, dass sich gerade Hochschulen ins Fediverse begeben. Ein Aufruf.

netzpolitik.org

@i9e1 @rwg @leonido

Just to note for continuity, and for others that come here later, there's new movement around this subject in the German sphere, now with a petition.

https://www.openpetition.de/petition/online/appell-an-die-hochschulrektorenkonferenz-zur-nutzung-sozialer-medien

https://digitalcourage.social/@chpietsch/111728054286098765

Appell an die Hochschulrektorenkonferenz zur Nutzung sozialer Medien - Online petition

Wir fordern die Hochschulen in Deutschland auf, ihre Accounts bei X (vormals Twitter) baldmöglichst still zu legen. Die Präsenz bei X/Twitter wird aufgrund der dort betriebenen Desinformation und politischen Hetze nicht dem Aufklärungsanspruch der Hochschulen gerecht. Gleichzeitig sollten Präsenzen auf Mastodon (https://de.wikipedia.org/wiki/Mastodon_(Software)) und anderen Servern im Fediverse (https://de.wikipedia.org/wiki/Fediverse) aufgebaut werden, deren dezentrale und moderierte Gestaltung

openPetition
@rwg I would love to read this. And happy to help think through the argument.

@karengregory I'd imagine it would have to be historical.

I also imagine universities-as-brands would be a big part of the picture -- with falling funding from states and increasing emphasis on advertising, they wouldn't want a bunch of students mucking about on 'official' channels

@rwg @karengregory in NL we have this: https://social.edu.nl/@wlaatje/111289232717206101 — and yet we turned over all digital infrastructure in higher ed to US tech giants.

Perhaps @l03s @Femke @titipi have leads on other parts of this history.

Wladimir Mufty (@[email protected])

How it started.... How it's going... 50 years of @SURF, the innovative force for ict in education and research. It all started in Amsterdam, where three institutes want to do computing together. https://www.surf.nl/en/about-surf/the-history-of-surf #SURF #education #research #together #publicvalues

SURF Mastodon Pilot
@jboy @rwg @karengregory @l03s @Femke @titipi here’s more information I’ve squirrelled on the Big Tech takeover , I focused on email but the “cloud workspace” is similar … https://wiki.techinc.nl/MeshNet#Email_Problems
MeshNet - Technologia Incognita

@becha @jboy @rwg @karengregory @l03s @Femke @titipi In Australia the emergence of the LMS and then the MOOCapalooza meant that we doubly capitulated: to big tech and then to big America. Our one home-baked platform brand has slipped seamlessly into the world like an Australian actor into Hollywood. (“Wait, it’s Australian? No way.”)

But Australia was primed for this by colonialism which has always, everywhere come with education systems and values that favour the coloniser culture. So, what goes around comes around.

@kate @becha @jboy @rwg @karengregory @l03s @Femke @titipi Both LMSs and MOOCs can be done with local FOSS solutions, if the people involved see that as something they want. In the short term, becoming a Blackboard customer looks easier.
@kate @becha @jboy @rwg @l03s @Femke @titipi I'm interested in how these capitulations dovetail with a broader "loss of teaching" and labour restructuring.
Profit over Privacy

A deep dive into the political roots of advertising on the internet

University of Minnesota Press

@rwg

I suspect the tech companies largely poached the expertise out of the universities.

@dwmalone do you have insight into this question?

@red_concrete Retaining tech talent is one reason. Most companies, in general, pay better than universities.

@rwg @dwmalone

@jollyrogue @red_concrete @rwg Early on, I think it seemed that folk like Google and MS might be able to run things like mail more cheaply than you could in house. Later, it became harder to run things like mail if you weren't a big provider, and so people were pushed towards using the big providers anyway. There was certainly poaching of expertise too, but I suspect other factors may have been bigger, as there are always folk who don't like the corporate life.
@rwg same in Australia. We are now completely a Microsoft shop - except individuals or lab groups aren't even allowed to use that to set up their own Teams or SharePoint sites. We wanted to set up a website for our lab - wouldn't get approved unless we paid to have someone design it to meet the institutional marketing guidelines. Asked for a little server to host some tools we had developed - no way.
@rwg
Or the sequel: how the military lost satellite communication
@rwg in the UK universities can't afford to pay their support staff so there are massive redundancies. You need an IT department if you want to run your own servers and infrastructure. Easier to outsource that to companies providing that as cloud solutions
@rwg Not a book, but an article: https://arxiv.org/abs/2104.09462
Heads in the Clouds: Measuring the Implications of Universities Migrating to Public Clouds

With the emergence of remote education and work in universities due to COVID-19, the `zoomification' of higher education, i.e., the migration of universities to the clouds, reached the public discourse. Ongoing discussions reason about how this shift will take control over students' data away from universities, and may ultimately harm the privacy of researchers and students alike. However, there has been no comprehensive measurement of universities' use of public clouds and reliance on Software-as-a-Service offerings to assess how far this migration has already progressed. We perform a longitudinal study of the migration to public clouds among universities in the U.S. and Europe, as well as institutions listed in the Times Higher Education (THE) Top100 between January 2015 and October. We find that cloud adoption differs between countries, with one cluster (Germany, France, Austria, Switzerland) showing a limited move to clouds, while the other (U.S., U.K, the Netherlands, THE Top100) frequently outsources universities' core functions and services -- starting long before the COVID-19 pandemic. We attribute this clustering to several socio-economic factors in the respective countries, including the general culture of higher education and the administrative paradigm taken towards running universities. We then analyze and interpret our results, finding that the implications reach beyond individuals' privacy towards questions of academic independence and integrity.

arXiv.org
@rwg not just American Universities.
@oliof I figured, but North American ones are the ones I'm familiar with.
@rwg Most German universities I was at seem to still do their own hosting, mail and offer webspace, often based on open source software (obviously not *all* services at *all* Germany unis is open and self-hosted – video conferencing e.g. often is neither)

@rwg

I think the security landscape we live in today has a lot to do with it also. I work in IT at the University or Arizona, and up until recently we offered basic web hosting and internal email etc to everyone. 30 years ago if a student did something silly with their website that was a huge security hole… nothing happened. Today, within a day that student is unknowingly hosting a bitcoin miner bot and spamming the hell out of everyone. The effort to maintain these systems keeps going up.

@estranged @rwg Aww, I used to telnet from my Rutgers.edu shell account to a BBS hosted at Arizona.edu back in the day!

Also I think you’re very correct about the underlying security costs propelling even larger academic institutions from hosting & maintaining their own technology infrastructure these days.

@rwg If colleges and universities outsource the very instruction that forms their outwardly marketed raison d’être, then outsourcing digital infrastructure is just another opportunity to cut costs for them.
@rwg it would be just an appendix to the book "spam killed email"

@rwg

Really?
I have the impression it highly depends on which university you talk about.

Yes, there are a lot of cool toys, that are being used from corporations.
But selfhosted BigBlueButton saved more than one university during the pandemic.
GitLab is common at universities
We have good amounts of seafile.

Some departments still require latex, and on a good note R is getting introduced in our social siences (kicking out proprietary)
And Data repositories are coming

https://de.wikipedia.org/wiki/Nationale_Forschungsdateninfrastruktur

Nationale Forschungsdateninfrastruktur – Wikipedia

@rwg

Our courses are on our platforms and our video hosting is too.
Yes, there is youtube every now and then, and other stuff.

But it seems there is again a trend to other projects. Tho, it highly depends on which institute you ask.

Google docs is nicer than our shared document tools, zoom just works most of the time, and canvas and other tools are fast to learn and offer free services for students. So student pick them, when University does not provide a service. University of Bremen here

@rwg
More concerning to me is that we did not keep up with the race of increasing our connectivity. So we did not have enough WFH capacity and realistically cannot selfhost everything.

And ofc there is solidworks and other tools where there is no match.
Tho Geographics switches from ESRI to QGIS it seems. (And I would include this to internet infrastructure, as I see more the "Infrastructure" part. Being able to run self sufficiently.)

@rwg

It's every "history of networking" book? The Internet was originally government owned and universities were the majority of the nodes - until it grew a bit more. Then the federal government made an overt decision to privatize the entire thing. Now schools must purchase access from ISP's.

@rwg I worked for a university IT department and they were basically terrified of students doing something that adversely affects the reputation of the school. We provided web hosting services for staff and faculty but student groups were specifically excluded.
@rwg North American universities? That’s all over Europe too. All of the day-2-day IT needs in higher ed in The Netherlands are Microsoft. A real horror story.
@hvdsomp I didn’t want to speak for other contexts. This is a story I’ve seen at 3 American and 2 Canadian institutions.
Same thing happened here in Australia. Watched it happen (before my job as a Linux administrator finally became redundant during Covid). It's all Microsoft now, and all the services we used to support have been contracted to outside organisations. Ironically I worked for the School of Electrical Engineering, Computing,  and Telecommunications. Nearly all the experimental stuff is gone (robotics, IoT, etc.). The students are now mostly learning how to operate Windows computers.
@rwg I touched on this in my essay "Towards convivial science" and cited an open letter by the Dutch rectors on this topic. https://forums.fqxi.org/d/4008-towards-convivial-science
Towards convivial science - QSpace Forums

@rwg
@bentarnoff 's internet for the people is this :)
@rwg I remember when I was at St Andrews uni I did some IT support stuff and while I can't remember exactly why, I had permission to SSH into their self-hosted Solaris servers.

Sadly it's Microsoft 365 now.

@rwg
The problem is that the story is boring. Administrations grew. IT was no longer there for students or research or even teaching, it was there to serve admin, who wanted things run “like a business” and wanted application uniformity and billing systems and databases full of the usual banal evil shit.

Some departments kept independent IT for a while, but admin always wins and they want to be in charge of the money.

It’s a small footnote in the history of the death of HE.

@ThreeSigma I think this is true. It’s a dull story. I would totally read it, but it’s not a very unique story — so many orgs have offloaded IT.
@rwg I can testify that UC San Diego went from having excellent "Academic Computing" support across the broad range of things that has meant 1986-2020 or so, to completely out-sourcing basic infrastructure to the Goggle/Microsoft cartel.

@rwg

Related-- this thread with great detail on the unholy mess that's been made of the covid response, what with the politics and weirdness and monetization that's wrecking the proper sharing of important scientific studies (which the internet was originally built to share).

https://universeodon.com/@siderea/111309114242657939

Siderea, Sibylla Bostoniensis (@[email protected])

Quote: "Keep out of 'spray range,'" is the warning given to residents of Boston by Health Commissioner Woodward [...] In explaining his meaning of the phrase "spray range," the commissioner said that by the operation of coughing and sneezing a person suffering from the epidemic can send germs into the air for a distance of from eight to 15 feet. A well person standing within this rage can be readily infected by breathing in these germs. For this reason he urges the public to be on guard against getting into crowds or even conversing in the open air with persons who may be infected. It isn't even necessary for the infected person to cough or sneeze, according to the commissioner, in order to infect well persons within "spray range." The mere pronunciation of such letters as t, d, p and many others will send germs into the air for a considerable distance." Boston Globe, Oct 14, ⭐1918⭐ "Influenza Losing Ground in Boston" They knew 101 years before COVID. You know how? 🧵

Universeodon Social Media
@rwg I don't know about Google or universities, but I know that Microsoft spent a *lot* of money providing high and elementary schools with free software to lock them and their students in to their products only to then turn around and demand payment for providing tech support and upgrades. It's probably something similar.
@rwg This is not only a trend in the US it is a worldwide issue. In my national research body in Italy, we recently lost the internal management of email in favor of Microsoft services. This will translate in loosing of technical skills in just one generation.I can testimonial that the general decreasing of average IT tech skills is a concrete problem in the last 20 years, and it is not only about cloud services.

@rwg I imagine my parents were among the last using PINE before UMich moved to Gmail, just as they were probably among the last to dial in before the modem pool was eliminated....

I suspect it's partly that, as others have suggested, schools don't want to deal with (locking down) all these potential security threats, but also I suspect the userbase for a lot of these services has dwindled as more come to campus knowing Gmail/O365/etc and fewer know and/or are willing to learn PINE/etc.

@rwg after all, It used to be students couldn't get web hosting, email, and cool experimental online stuff *except* through their schools. When I started undergrad in 2000, some of us were already on yahoo mail, geocities, etc., but a lot of my classmates had never had email before.

Now, many US kids have already been on email and much more for years before they get to high school, let alone college.

@rwg it's been interesting (and a bit sad) to watch my university's computer club going from having a significant overlap with the networking and systems administration teams to being seen as a liability to have on the main network

@rwg In Norway, if you're a public institution your website must follow accessibility-standards AND be registered with the government. Guess how keen our shop is in allowing user-defined content...for employees that means a very limited HTML-based web-editor, and zilch for students.

Implication of the EU's Web Accessibility Directive WAD EN 301 549.

@rwg As a university sysadmin who was (and is) there at the time, one reason can be put as the multi-level 'universities couldn't complete with GMail'. This is literally true, there is no free web mail environment as good as GMail, and also at the development level. GMail development probably costs Google millions or tens of millions of dollars a year (& has for a decade+), and universities can neither spend that sort of money nor attract those developers. GMail is simply better.

@rwg My university built, ran, and then gave up a hosted institutional email environment because, as I understood it, the operating costs in hardware alone were jaw dropping and getting worse as people wanted more email, more stuff, and so on. Renewing aging hardware for the next generation became too much, and outside vendors had better offers, especially considering the better features they could offer.

(My department has its own email system still. It has limits, but also our own features.)

@cks @rwg In a similar vein, Cambridge commissioned an internal review of email options, the board of which recommended moving off internally-run university-wide email in a paper that's publicly available (link below). Similarly, this was just for 'central' system that by all intents and purposes has been retired as a mailbox provider (but it's still the outbound mail relay and the target of the University's MX records, for now).

http://web.archive.org/web/20230314103859/https://www.governance.cam.ac.uk/committees/information-services/Documents/Strategic%20Email%20Review%20Findings.pdf

Funnily enough, the headline reason given in favour of Microsoft seems to have been "it'll be easier to implement 2FA in Microsoft 365 than our homegrown systems." Costs and maintenance prowess were also talking points. Anecdotally I think calendaring integration was also wanted.

(For context, the University had at that time migrated some central admin staff to Microsoft already; you could cynically claim that the official review's whole existence was to legitimise a move that was quietly fully underway.)
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