devlogicAug 6, 2023

This can't end well. I've already sent emails to our exec and data security departments about this.

Zoom terms of service now allow training AI on user content with no opt out

https://explore.zoom.us/en/terms/

§10.4(ii): 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content:(ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof

#zoom #machinelearning #llm #ai

Zoom Terms of Service | Zoom

Read: Terms of Service – Zoom

Zoom
Show threadMike Pirnat
@devlogic @nkrishnaswami I’m sure the actual reason for this is so that they can do stuff to try to optimize quality of the audio and video streams, but it also doesn’t feel great. And also: what viable competitor won’t be doing the same thing?
Aug 6, 2023 at 7:06pmWeb
Show threadCassandrichAug 6, 2023

@mpirnat @devlogic @nkrishnaswami "What viable competitor won’t be doing the same thing?"

Same answer as with social media and the fediverse: the one where the software and the service providers are not the same party and you're able to communicate with anyone regardless of whether you're both users of a common service provider.

This is the only answer to tech capitalism.

(Edit: well, short of revolution & guillotines. 😈)

Show threadMike PirnatAug 6, 2023
@dalias @devlogic @nkrishnaswami I agree with the sentiment but it doesn't answer the question of "where do I take my business _today_?”
Show threadCassandrichAug 6, 2023
@mpirnat @devlogic @nkrishnaswami Signal or self hosted Jitsi? Orgs I've worked with use Signal for conference calls. We didn't use video so I'm not sure if it's available.
Show threadMark CrockerAug 6, 2023

@dalias @mpirnat @devlogic @nkrishnaswami yes, I have used #Signal for video conferencing. However, video group calls are limited to 40 users https://support.signal.org/hc/en-us/articles/360052977792-Group-Calling-Voice-or-Video .

It also requires a phone with the client installed before the desktop version can be used, so all the participants have to either have a corporate phone or be comfortable with their personal number being available to everybody in the meeting.

Group Calling - Voice or Video

Like all Signal messages, group voice and group video calls are private too. You will be prompted to grant the Camera and Microphone permissions the first time you make or receive a Signal call.  G...

Signal Support
Show threadYoann Pageaud 🧬Aug 7, 2023

@mpirnat 2 options I use and used: Jitsi and BigBlueButton.
And it has to be self-hosted of course! So that you can keep track of what data (if any) is collected on users.

Good luck!

Show threadSmytheAug 7, 2023
@dalias @mpirnat @devlogic @nkrishnaswami Let’s discuss this option you’ve brought up…
Show threadN KrishnaswamiAug 6, 2023
@mpirnat @devlogic They state the reasonable reasons and limitations(-for-now) in the previous section (use of user content), but they introduce additional uses (AI training, etc) in 10.4, with an egregious license grant.
I would say these are unreasonable terms and think informed consumers should demand they ask for less.
But yeah, I expect their commercial competitors have similar/worse terms, and I would agree that onboarding for free alternatives is ... not great.
Show threadN KrishnaswamiAug 6, 2023
@mpirnat @devlogic
Contrast Webex's license, §13c:
""You grant Us a world-wide, royalty-free, sublicensable license to use, modify, reproduce and distribute the Content, only as reasonably required to provide the Services (e.g., Cisco may encrypt your Content which involves use, reproduction and modification of your Content). Where the Services include a publicly accessible Site with your Content, We may also publicly perform or publicly display your Content."
Show threadN KrishnaswamiAug 6, 2023
@mpirnat @devlogic I'd expect they'd construe that to include ML training (eg, for their feature of detecting gestures like thumbs up/down from video)
Show threadspmatich vk3spm Aug 6, 2023
@mpirnat @devlogic @nkrishnaswami I suspect Alphabet/Google were already using the data to train their ML models. But the recent lawsuits filed for using content to train AI without permission has turned some internal legal cogs. So they have added explicit permission in the TOS. #Zoom #Google