Mastodawn

devlogic Aug 6, 2023

This can't end well. I've already sent emails to our exec and data security departments about this.

Zoom terms of service now allow training AI on user content with no opt out

https://explore.zoom.us/en/terms/

§10.4(ii): 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content:(ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof

#zoom #machinelearning #llm #ai

Zoom Terms of Service | Zoom

Read: Terms of Service – Zoom

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Mike Pirnat Aug 6, 2023

@devlogic @nkrishnaswami I’m sure the actual reason for this is so that they can do stuff to try to optimize quality of the audio and video streams, but it also doesn’t feel great. And also: what viable competitor won’t be doing the same thing?

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N Krishnaswami Aug 6, 2023

@mpirnat @devlogic They state the reasonable reasons and limitations(-for-now) in the previous section (use of user content), but they introduce additional uses (AI training, etc) in 10.4, with an egregious license grant.
I would say these are unreasonable terms and think informed consumers should demand they ask for less.
But yeah, I expect their commercial competitors have similar/worse terms, and I would agree that onboarding for free alternatives is ... not great.

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N Krishnaswami Aug 6, 2023

@mpirnat @devlogic
Contrast Webex's license, §13c:
""You grant Us a world-wide, royalty-free, sublicensable license to use, modify, reproduce and distribute the Content, only as reasonably required to provide the Services (e.g., Cisco may encrypt your Content which involves use, reproduction and modification of your Content). Where the Services include a publicly accessible Site with your Content, We may also publicly perform or publicly display your Content."

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N Krishnaswami

@mpirnat @devlogic I'd expect they'd construe that to include ML training (eg, for their feature of detecting gestures like thumbs up/down from video)