How is this legal? This kind of stuff should not be allowed
@nixCraft I wonder what would happen if you lock your card so there arent any charges allowed, or if someone uses a Privacy card.

@thewrightmatt @nixCraft If it's a individual subscription (aka, not teams or enterprise), then the user can choose to contact customer support and see if they can get the fee waived.
If the fee isn't paid and isn't waived, you are still OBLIGATED to pay, although Adobe might not spend effort to collect it to the extreme (debt collection, legal challenge).

For Teams and Enterprise, they probably have no choice but to pay the bill...

@thewrightmatt @nixCraft I know OP isn’t in the US (Australia, I think?), but in the US you signed the contract SO you’re liable. It would wind up on a collections department and eventually ruin your credit score. Don’t get me started on credit scores, I’m not defending them.
@nixCraft can you just cancel it directly on the credit card side?
@stepheneb @nixCraft Where I live, yes you can, and they have no recourse. (I don’t know about wherever the screenshot is from, though.)

@nixCraft Yeah, it's SUPER shitty.

Everyone needs to know that when you subscribe to Adobe Software-- even "monthly" what you're actually agreeing to is a YEARLY agreement paid in monthly installments. When you cancel, they charge you for the rest of your "term."

There's basically one month out of the year where you can cancel without this fee.

There's a trick, though: You can *change* your subscription to a cheaper plan before cancelling.

https://isotropic.co/how-to-leave-adobe-stock-with-no-cancellation-fee/

How To Leave Adobe Stock With No Cancellation Fee - Isotropic

In this article, we're going to discuss how to leave Adobe Stock without paying the cancellation fee. As we talked about in our previous article, when you enter an Adobe subscription, you are contractually obliged to pay for the period. For example, if you get a one year subscription to…

Isotropic
@nixCraft The trick I used is a disposable debit card. Adobe can piss off.
@nixCraft Let's be honest, Adobe is a terrible company with scam level licensing, and robbery prices.

@nixCraft

I hate to say it, but you screwed up.

Twice.

@nixCraft "after 14 days"
@lauraorchid How does that even work? If you only want it for one year you gotta cancel within the first 14 days?
@saromel if you subscribed and cancel:
- within 14 day window, you won't have to pay cancellation fee.
- after 14 days, you have to pay for cancellation fee.
And the service will continue until end of month's billing period

@nixCraft I barely caught this the last time I signed up. I had to take the $31/mon option to avoid the yearly termination.

If you take the reasonable cost option, you actually signed a one year contract. They do not make this obvious except in the terms.

@raineer @nixCraft
Why would anyone pay for adobe acrobat lol? It's shit software that chugs so hard doing simple tasks.
@raineer @nixCraft
I wouldn't use it even if it were 100% open source and free cuz the code sucks
@nixCraft Obviously the extra fee is to cover the extra expense for sending the truck out to your house to disconnect your Adobe services.
#ConsumerProtection

@nixCraft I argued with them when trying to cancel my subscription, they eventually backed down and waived the fee when I threatened to block the transactions with my bank and make a complaint to Australia's fair trading watchdog.

Never touching Adobe again.

(edit: typo)

@nixCraft From the people who brought you 'Flash' software — weekly vulnerabilities guaranteed.
@nixCraft it gets worst. Some vendors not only charge for early cancellation but they will also retroactively remove any discounts. Demanding “full price” in one immediate payment. Effecty making it more expensive to cancel or reduce licenses than to continue the contract. For larger organizations, this can be hundreds of millions of dollars.
@nixCraft That happened to me as well. It's absolutely ridiculous.
@nixCraft This is why I try to use free open source software as much as possible. For example, using #Krita instead of #Photoshop.
@nixCraft I could tell you...for money.
@nixCraft they're pretty much "the only ones" in the market so they abuse the power. Shocking 
@nixCraft Alt text: Adobe acrobat pro "cancel your plan" window giving a warning that you will be charged an early cancellation fee of A$115.94 if you cancel early
@nixCraft Cancel your plan screen for Adobe Acrobat Pro.
A yellow-outlined warning is visible, it reads: "You'll be charged an early cancellation fee for A$115.94. Per the terms of your subscription, if you cancel today, you'll be charged an early cancellation fee."
@nixCraft Just don't use Adobe. There are plenty of more ethical companies out there.

@nixCraft

1. Avoid Adobe if at all possible.
2. Read the terms of the contract you are agreeing to.