Me: I won't discuss business in a room with an Alexa, because Amazon is my business competitor and they eavesdrop.

Various other folks:  

Today: Amazon to pay fine for eavesdropping. https://www.npr.org/2023/06/01/1179381126/amazon-alexa-ring-settlement

@mwl ProTip™: Liven up work calls by saying “[Hey Alexa|OK Google], play Air Supply, maximum volume.” 😜
@mkb @mwl you forgot Hey Siri. And is there a voice activation for Cortana?

@britishtechguru @mkb @mwl

Siri is too stupid to get the joke.

@helplessduck @britishtechguru @mwl Or she’s too smart for my bullshit!

@mkb @britishtechguru @mwl

Between my phone, iPad, and the HomePods, the only thing she's proven adept at so far is actively working to destroy the few shreds of sanity I still manage to desperately cling to.

@britishtechguru @mkb @mwl I had a funny moment one time when I was trying to talk to Alexa, somehow got Siri activated, and it responded in what we interpreted as sounding slightly hurt "I think you're trying to talk to the wrong assistant".

@kfet @britishtechguru @mwl Hah! I love it.

At one point someone was running a live stream of Siri and Alexa chatting with each other which was oddly mesmerizing. The streamer kicked off by activating the first device then they just went back and forth for days.

@kfet @britishtechguru @mkb @mwl they’ve toned it down, it was quite snippy the first time I said “hey siri ok google”.
@resuna @kfet @mkb @mwl That's a shame. It's always fun to listen to a good cat fight.
@mwl Hm, pretty much not what the article describes, but you do you.
@kfet @mwl seems to be an article as described. You've lost me on whatever you think is misleading.
@rood @mwl There is literally nothing in the article about Alexa eavesdropping. It’s what got my attention, but the FTC accusations (true or not) are unrelated.
@kfet @mwl how does Amazon acquire recordings, if not through Alexa? There are plenty of articles naming Alexa BTW
@mwl @rood Interacting with Alexa in a conversation is far from eavesdropping.

@kfet @rood

It stays on to hear when you call it.

Voice input software is just as buggy as all other software, and Amazon has previously been caught retaining recordings they shouldn't. Trusting them is foolish.

@mwl the article is neither about eavesdropping or bugs in the software. It's a bit weird to make up things like that when anyone can just read it and see that you're not an honest person.

@kfet

Jeff thanks you for your service 🫡

@mwl Basically Alexa does not eavesdrop, audio goes to the cloud only after the keyword is detected, and is only preserved if your Alexa settings say so.

The Ring stuff is another matter though.

@kfet @mwl

You say this, but what evidence do you have that they are correctly following their own rules?

Part of this lawsuit includes evidence from the FTC that Amazon was violating their own terms and rules. So why do you think that they're only violating the rules for Ring but not for Alexa?

Wouldn't it be safer to assume that if Ring was violating rules that everyone at Amazon was doing it?

@gatesvp @mwl Oh I don’t have evidence either way! But Alexa eavesdropping is not what any of this points to. That’d be a pretty big claim, which is what got me curious :)

@kfet @mwl This is all about your security posture.

We know that Amazon has the capacity to record lots of conversations. Amazons TOS might tell us that they're not going to, but clearly the TOS don't really matter.

If you're taking a proactive security stance, then you assume that people who can do things are doing things. Especially when the cost of violating rules is so low.

You can take a different stance. But don't act shocked when new evidence emerges.

@gatesvp @mwl It is not just TOS, there are internal processes and safeguards (technical or not), which got reviewed by FTC apparently (according to the article), and did not result in eavesdropping accusations. Take that as you wish.

I do get the sec posture stance, this thread is about evidence, of which there is not much 🤷‍♂️

@kfet @mwl That business about the keyword is dicey. There are copious incidents of data being leaked to the cloud w/out the keyword then an Amazon insider leaked the data to the press. It was clear Alexa was not an intended party to those conversations. But at least Amazon respects our privacy by sponsoring¹ a privacy conference ;) ① https://brands.town/@futureofprivacy/110470500952633057
Future of Privacy Forum :vf: (@[email protected])

Super excited to promote the #privacy champions at #RightsCon . All those privacy scholars and practitioners look great in those great big color glamour shots, and we're sure Costa Rica is beautiful this time of year! Big thanks to all the great, privacy-conscious sponsors for making all this possible! https://www.rightscon.org/sponsors/ #freshprivacythinking #nolimitsfunding

Brands Town

@koherecoWatchdog @mwl I was curious to read about it in this article, but it turns out none of it is part the FTC investigation.

Makes me doubt how prolific it is vs a rare occasion of an ML’s false positive, coupled with data retention opted-in from the user, AND agreement to a human review of the recordings. Eavesdropping? I don’t buy it.

@kfet @mwl What #Alexa mechanism are you saying is opt-in? Geoffrey Fowler reports that the eavesdropping is the default behavior of the device w/a default retention of /forever/; that the eavesdropping is also necessary for #Amazon to improve the algorithm: https://www.npr.org/2019/07/31/746878763/how-tech-companies-track-your-every-move-and-put-your-data-up-for-sale?t=1609611133799
@koherecoWatchdog @mwl that’s nonsense
@kfet @mwl You have the link to read/listen to the report yourself. Fowler also suggests you need not take his word for it; Alexa users can obtain their own collection of recordings as he did.
@koherecoWatchdog @mwl there is no such thing as “eavesdropping” settings, opt-in or opt-out
@kfet @mwl of course, why would there be? If Amazon wants to eavesdrop as much as possible, they’re not going to give you an off switch. Note that you’ve not answered what mechanism it is that is opt-in.

@koherecoWatchdog @[email protected] Your point is that the data retention mechanism is opt-out, which might be the case - I don't really remember, or care at this point. Mine is turned-off.

What I do know is that even with data retention set to non-zero days, Alexa does not send audio to the cloud, unless spoken to, which is what "eavesdropping" actually means.

There is a best effort in place to filter for the wake word, plus indication when audio goes to the cloud, plus another filter on the cloud side.

@koherecoWatchdog @mwl BTW there is an actual off-switch on every Alexa device, which disconnects the mic. No audio gets processed in any way, while the mic is disconnected.
@kfet @mwl Try explaining that to @kevinrns in light of this #Alexa → ppl going to jail incident: https://mstdn.social/@kevinrns/110475580804702170
Kevin Russell (@[email protected])

@[email protected] Be Aware: Mother and daughter were arrested in a Republican state, because Police were able to get transcripts of things they said in their home while a device was on. Device recorded their speech, made transcripts, police got private home discussion between women on health, and were arrested. Alexa or Siri sent these women to jail, for talking as women have talked for centuries, millennia, and will talk forever. ♀ <- get rid of listening devices, and Republican governments #♀

Mastodon 🐘
@koherecoWatchdog @mwl @kevinrns That's awful. Wish there was a tad bid more detail to make it relevant to this particular discussion, they don't even state what device was recording them. That's a mighty important detail.

@kfet @koherecoWatchdog @mwl

Its ALL devices that listen. ALL OF THEM.

The front door video camera you bought? The makers contact Police in your area to let them know to use your cameras without asking.

https://www.cnet.com/home/security/ring-gave-police-a-street-level-view-of-where-video-doorbells-were-for-over-a-year/

You, you do research on MANY sites that you have trust for.

This is a real threat to your freedom. Republicans are not "offering to serve", they are "manipulating to rule."

The tech is already installed.

Ring let police view map of video doorbell installations for over a year

The company once offered a map, now withdrawn, that allowed police to zoom in to see the specific location of Ring customers.

CNET
@mwl So I guess that paranoia finally paid off.
@Ertain @mwl When #Amazon’s former CTO admitted that Amazon is “a data company that happens to have a store”, “paranoia” is the wrong word. The dilusions are had by those who still today think Amazon is not a data abuser.
@mwl I told my wife we shouldn’t get an Alexa because of my privacy concerns but I finally relented. We were discussing what we should recommend to a friend who was trying to buy a house, and unprompted, Alexa began asking us if we wanted information on loan providers near us. Creeped me the f out.
@mwl no way, AMAZON is spying on people? i am absolutely shocked, just utterly appalled.
@mwl We need to stop simply slapping these inordinately wealthy dystopian tech giants with paltry fines---we need to start putting executives and leads in prison. Release people in prison for petty drug crime, replace them with evil corporate pieces of shit.
@adiz
Or at least start fining them amounts that actually hurt. like %s of their total yearly income

@mwl
@[email protected] Yeah, how about $300 million vs. $30 million. These companies will simply shrug off and accept fines tiny as $30 million. If anything, they'll quantify such fines as "worth it" or simply "part of doing business" to further ulterior motives. ---Amazon, in this case, made $513.98 billion in revenue last year (2022); they don't care about $30 million. They won't change any behavior. They'll laugh and move on, continuing with their same old shit. @mwl
@[email protected] My math is probably wrong, but I'm pretty certain that $30 million is 0.0057% of $513.98 billion. @mwl

@adiz @mwl @neopolitan

Agree but I'd start much higher. 10% of current company value including all assets as a baseline, with an extra 5 per charge. You're right, if a crime is punishable by a fine it's explicitly okay for rich people to commit it, so start making that fine *really* hurt.

@mwl I'm an attorney and my wife is a state prosecutor. I don't let any eavesdropping electronics into our house either.
@mwl Also, serious question: Why should only children have their privacy protected & respected...? If not doing so is wrong for them, why is it OK for adults?

@jwcph @mwl It's a very strange societal bias indeed.

Harming children is taboo but the minute they reach the local age of majority, fuck them up as much as you want with no consequence.

It certainly seems to me that there's no sound reasoning to justify having an upper limit on the restrictions to harm.

@mwl A $30M fine won't do anything to a company the size of Amazon. This is less than a rounding error in their books. Also note that it isn't about just about privacy of users in general, this lawsuit only happened because they also had children's voices recorded which they kept indefinitely.

They're not being told to stop eavesdropping, they're being told to not keep evidence of eavesdropping on kids forever.
@mwl
I have an easy fix for this.
Don't use things like Alexa. We've lived happily without it for hundreds, nay thousands of years.
Surely the benefit you THINK you derive from it isn't worth your concerns.
You don't need Alexa. It needs you, and on this rare occasion, you are actually at the longer end of the stick.
Use it.
@mwl haha. "We take our responsibilities to our customers and their families very seriously.”
@mwl Thirty million? It should have been a billion. Amazon probably racks in $30M in profits a day.

@mwl
Well to be fair, all iot function the same way if they are voice commands.....

They simply answer to a command but where is the rest of the conversation stored? And what happens to that data and do you have the right to have it erased....

@mwl Teams is another eavesdropper, people need to understand companies like Amazon and Microsoft don't build competitive advantages they don't intend to use.
@mwl @anca i still can't get over the fact that people willingly, in their living room, put hot mics connected to the internet & run by large corporations.
@mwl
Holy effing Moly!#$$!!
That's why i dont but anything on Amazon. Some enterprising person could probably make billions starting a Ring competitor with integrity, and full privacy controls

@mwl I remember having seen a sign put up in a hospital floor, reading:

"Before discussing patient issues, please make sure to turn Alexa off."

Added to that print, hand-written:

"With a sledge-hammer."

^^ That.

In the "boss room" of IT, the boss of IT: "but it only listens when you say its keyword!" Me: Oh, fine then. But how does it know you said its keyword, boss of IT?" That face: Priceless.

@mwl

if only these fines meant something tho.

Amazon's gross profit for 2022 was $225.152 Billion

so over 225,000 million. from one year. and they gotta pay 25. i'm sure this will teach them some sort of lesson ....