Harnessing Workplace Emotions: New Intrapersonal and Interpersonal Perspectives | Academy of Management Proceedings

Emotions are powerful tools that enable employees to navigate their organizational environments and shape their relationships with others. In this symposium, we highlight the sustaining, empowering, and motivating potential of emotions by showcasing novel research from both intrapersonal and interpersonal perspectives. Across five empirical papers, our symposium covers a broad range of topics on emotions (e.g., emotional intelligence, emotional regulation, emotional expression, emotional acknowledgment) using a diverse set of research settings and methodologies. Our discussant, Sigal Barsade, will conclude the session by synthesizing these papers and offering practical implications and potential future directions in the study of workplace emotions. Through this symposium, we seek to challenge existing assumptions and generate novel and important insights about how we manage our own emotions and the emotions of others at work. Is Self-Insight into Emotional and Cognitive Abilities Related to Adjustment? Presenter: Joyce He; U. of Toronto Presenter: Stephane Côté; U. of Toronto Surface Acting Can be Good... or Bad: Exploring the Influence of Expressing Inauthentic Emotion Presenter: Matthew LaPalme; The Wharton School, U. of Pennsylvania Presenter: Felipe Rojas; Pontificia U. Católica de Chile Presenter: Julio A. Pertuze; Pontificia U. Católica de Chile Presenter: Pilar Espinoza; U. San Sebastian, Chile  How Music Teachers' Emotional Expressions Shape Students' Musical Performance Presenter: Gerben Alexander Van Kleef; U. of Amsterdam Presenter: Eftychia Stamkou; U. of Amsterdam Emotion as Performance Feedback: (Mis)inferring Work Quality from Evaluators' Expressions Presenter: Elizabeth Baily Wolf; INSEAD Signaling Recognition of Emotions: The Influence of Emotional Acknowledgment on Interpersonal Trust Presenter: Alisa Yu; Stanford U. Presenter: Julian Jake Zlatev; Harvard Business School Presenter: Justin M. Berg; Stanford GSB