Centralisation of communications media is an extremely powerful force.

The typical remediation for centralization is regulated public utilities is breaking up a monopoly into a cartel of 3-5 local monopolies.

Also not great.

We are participating here at a very rare occurrence of decentralisation.

For everyone who thinks this is important for our lives and for the world, it is incumbent on all of us to build structures now that hold this ground as the federation grows.

#cosocialca

I highly recommend the excellent book "The Master Switch" by Tim Wu.

It details the initial decentralization, followed by centralization and monopoly, of various media from telegrams to film, radio, tv, telephones, cable TV, and the Internet.

It's a fascinating read, and well worth your time.

One of the big mistakes people make, over and over again, is relying on technological determinism.

That is, thinking the architecture of the technology will preserve the topology of the network.

Mastodon is Open Source. It's built with open standards.

This is necessary but not sufficient to keep the network decentralized.

We're going to need social and legal structures, plus cultural norms, that counterbalance Metcalfe's law, which pushes the network towards centralization.

@evan I am not sure. Mail for example converged to a handful of big providers and a long tail of smaller ones.
Is not Mastodon heading is this direction?
@ks yes, unless we put in place social and cultural mechanisms to avoid it
@evan @ks I think you are exactly right about where this ends up (large, regulated players) in the absence of some counteracting forces - but “social and cultural mechanisms” seems incredibly vague. Is there any precedent that shows communities can self-organize out of network effects rather than fall prey to them?
@markallerton @ks not that I know of. :(
@markallerton @ks let me flip it: what non-technical things would you do to keep things decentralized?

@evan @markallerton @ks

I do agree that centralization is coming to the fediverse, but not for any of the reasons that most people on here think. That centralization is coming for the exact same reasons that centralization came to email, and it's a reason that many folks that would like things to stay decentralised keep ignoring.

And that is user safety.

A lot of Mastodon fans keep pretending that Mastodon is inclusive. It's not. But it could be.

@evan @markallerton @ks

As a Black person, simply signing up for a Mastodon account can expose you to vile racist slurs and threats of violence. Most Mastodon users are one popular toot away from discovering that their instance mods are either unwilling or completely unprepared to deal with this.

Because a centralized whitelist was abused in a cynical attack years ago, the fediverse kinda gave up on that idea, and has been very resistant to it ever since.

@evan @markallerton @ks

It's entirely possible for decentralized instances to provide safety, but most don't/won't. I'm super happy with hachyderm.io for example. ♥️👍🏿

But a larger company is going to integrate with the fediverse, and fulfill the most basic user feature request: "As a user of your product, I would like to know that signing up will not expose me to death threats from nazis" 🤷🏿‍♂️

Then more new users are going to flow there.

@evan @markallerton @ks

The best thing to do to "counter" this coming centralization is super easy to do, but from my short time observing here, it won't happen:

1. There should be stricter criteria for an instance being listed on "join Mastodon." Insufficient moderation gets you de-listed. Handle cynical false reports.

2. It should be easier for a new admin to just check a box and opt-in to a whitelisted federation that excludes the worst instances.

@evan @markallerton @ks

Personally I care a lot more about user safety than decentralization. I care about decentralization as it pertains to user safety, product innovation, and inclusion. Which is why for the day job, I choose jobs where I can make sure that small companies compete and win against the big company I'm at. This creates a healthier world, and works better for everyone.

But I don't value decentralization for decentralization's sake.

@evan @markallerton @ks

There's increasing evidence that good moderation just doesn't scale well. Having a mod to user ratio of under 1 to 1000 seems ideal. There's all the opportunity for decentralized social to be safer than centralized. And we're squandering it.

By funneling marginalized users to big instances like mastodon.cloud and mastodon.social, letting them experience horrible abuse, and then blocking them for not using CW when they ask for help.

@mekkaokereke @evan @markallerton @ks Very concerning in light of the accelerating growth of membership on Mastodon. I'd be interested in learning more about the evidence you refer to.

@allenpg @mekkaokereke @evan @markallerton @ks it's kind of been happening a lot, a couple of people with very large followings got banned from m.social. If you follow Eugen he talks about it quite a bit.

But on this one, probably do your own research. I'll get you started. @triketora is **huge**. https://twitter.com/triketora/status/1594348646396559361

Tracy Chou 🌻 on Twitter

“in 13 years on twitter i’ve never had a post removed, and in 3 weeks on mastodon i’ve already had something taken down for racism and sexism, ok”

Twitter
@alexhammy209 @mekkaokereke @evan @markallerton @ks @triketora Thanks - I'm now following Tracy here - I deleted my long beloved Twitter account last week and won't be returning even to see what she had to say there.
@allenpg @alexhammy209 @mekkaokereke @evan @markallerton @ks @triketora this seems a poor example anyway because Tracy Chou wasn't banned, just had a post wrongly blocked by an inexperienced moderator and it was fairly quickly corrected and apologised for.
@peter_ellis @allenpg @alexhammy209 @mekkaokereke @evan @ks @triketora after complaining *on Twitter*, so I wouldn’t be too quick to cite this as a Mastodon moderation success story.
@markallerton @allenpg @alexhammy209 @mekkaokereke @evan @ks @triketora I'm not going to argue that moderation on mastodon is a success or is possible to scale up. Just saying I think this example is a poor one to base a criticism on. Also there's no evidence she complained on more appropriate channels before going public on Twitter.
@peter_ellis @markallerton @allenpg @mekkaokereke @evan @ks @triketora are you trying to insinuate there's a shortage of examples?
@alexhammy209 @markallerton @allenpg @mekkaokereke @evan @ks @triketora TBH I don't pay much attention to this stuff and don't have views either way, all I see is someone asked you for evidence and the one example you gave is manifestly not really making your point.
@alexhammy209 @markallerton @allenpg @mekkaokereke @evan @ks @triketora wow it looks like this got me blocked. Seems some people regard even polite questions (not even disagreement!) as something they don't want in their life. Good luck with your echo chamber mate.
@alexhammy209 @markallerton @allenpg @mekkaokereke @evan @ks @triketora To be clear (in the unlikely event anyone reading this), my questions were seeking examples of over-the-top moderation. I don't dispute for an instant there is bad *harassment* here on Mastodon, even a very casual user like me can see this (and it could of course be predicted once the community scaled up even slightly).

@peter_ellis @alexhammy209 @markallerton @mekkaokereke @evan @ks @triketora

I'm able to read your posts. I'm unsure who blocked you or why based on the thread I've just read. Not a bright moment. I'll leave it at that as far as this discussion goes. I look forward to reading your rstats stuff.

@allenpg @alexhammy209 @markallerton @mekkaokereke @evan @ks @triketora yeah I think just an individual or two blocked me, which is their choice of course to curate their stream. Not kicked from a server.

@peter_ellis @allenpg @alexhammy209 @markallerton @evan @ks @triketora

Not sure who blocked you? I didn't block you.

I'm just not answering the questions for reasons I've answered in other threads. We don't have to reply to every question.

@mekkaokereke @markallerton @ks @allenpg @evan

I just left a position where I was working with the teams that manage the software for tens of thousands of manual reviewers.

Even reports scheduled for manual review are ranked according to potential harm, and anything below the threshold isn't handled at all. We're talking millions of potentially actionable events per minute across the network.

It definitely doesn't scale.

And that's before you consider cultural issues. You've got English speakers in India reviewing AAVE conversations in the US. Arabic speakers in Indonesia reviewing Arabic posts in the Middle East. Items being reviewed through translations. ML doesn't handle context well, but neither do people from different cultures. Ask anyone on Facebook and they'll tell you about some friend, or themselves, getting warnings for things which are clearly false positives.

I honestly don't know if it's a solvable problem. Although I do think that ML-assisted reviewing could help.

@nazgul @markallerton @ks @allenpg @evan

Holy interesting bio!

SWE with a BA in anthropology. Yay liberal arts!

Some of our biggest problems are socio-technical. We need more folks with warm hearts that understand both worlds. Or even better, know multiple worlds!

@evan @markallerton @ks It's ironic and sad that we're seeing the biggest spikes in fediverse adoption in history precisely because users are fleeing a centralized network that is becoming less safe... and yet we still don't acknowledge that for social networks, safety is the P0 feature.

Yes, the fediverse is safer for some users than centralized social networks, and I'm truly happy for them. But for other users, it is much less safe.

@evan @markallerton @ks

The analogy that several Black users have said, is "Mastodon is the digital equivalent of fleeing 'regular' racism in the deep South, just to experience 'racism doesn't happen here!' racism in Boston." 🙂🙃

Mastodon has more cultural norms around not talking about racist abuse, than around preventing it from happening. I don't know how to convince y'all that this is bad.

So yeah, this creates an opening for centralizers.

@markallerton @evan @ks @mekkaokereke

@zephoria did some research on "white flight" on social media site, circa 2009.

i've been thinking about this frequently.

http://www.danah.org/papers/talks/PDF2009.html

"The Not-So-Hidden Politics of Class Online"

@evan @markallerton @ks

Years from now, someone is going to cry about "Automaticc or Flickr used 'embrace and extend' to bully us! This always happens! They did this to us!"

But the reality is going to be that "At a time when millions of users were desperate for something, anything, other than Twitter... Automaticc and Flickr took the guesswork out of signing up for an Activity Pub based service that would protect you from Nazis. Noone else did."

@mekkaokereke @evan @markallerton @ks 100% Mekka. I've been trying to figure out how to say all this well, but you just absolutely nailed it.
@mekkaokereke @evan Fantastic thoughts and ideas here! Mekka, thanks for being willing to articulate what you and others have seen here. I realize I don’t see it BECAUSE I’m white. I also love your point that decentralization could be great in theory, but it sort of presumes instance admins share the same goals. They do not, so there will always be drift unless there is some kind of coalition of admins. And that’s a move back to centralization (1of2)
@mekkaokereke @evan So, as I think you’re suggesting, it’s a sweet spot we need here. We need for each instance to retain relative agency and independence. But we also need to adopt some norms that admins can opt into. Perhaps like individual countries within the EU retain some autonomy while also opting into certain benefits of a larger union. The hard part will be finding consensus on where that balance lies.
Thanks, all, for this thread! (2of2)
@LeftIsRight @mekkaokereke @evan agreed👍. This is a great thread! So many great points. Without discussions like this, no change can happen.🙏
@LeftIsRight @mekkaokereke @evan Because of the federated nature of this space, instances could fully retain their autonomy but would need to adhere to certain standards in order to remain accessible to the larger federation. A neo-Nazi instance could carry on but would do so in total isolation from the rest of the Fediverse.
@reido @LeftIsRight @mekkaokereke @evan I'm no expert but I feel like there's already an alt-white shadow fediverse
@alexhammy209 @LeftIsRight @mekkaokereke @evan I've heard that, too, but never had it verified. On the other hand, I see absolutely no reason why there would not be.
@reido @LeftIsRight @mekkaokereke @evan Ya it turns out the folks over at journa.host were sharing some of the shadow-fediverse's ban-evasion tools around.
@alexhammy209 what're these? What do they do? How can we protect against them?

@thisismissem The one the journa.host folks were sharing around was at ryona (dot) agency (you are warned, that instance is NSFLunch). What it did was keep a catalogue of which servers were banned by which other servers so if you knew of a person you wanted to harass, you could find an instance that was federated with their instance to sign up at so you could evade previous bans and continue harassment.

The journa.host guy published this in Columbia Journalism Review. Like, Columbia University.

@thisismissem They seemed surprised that people would have issue with this which kind of tells me all I need to know about their (dis)regard for safety.
@alexhammy209 oh, that's absolutely terrible
@thisismissem right at the bottom of the page "source code hosted by kiwifarms.net" 😡
@thisismissem so far as anyone can tell the admins are like "but freeze peach. also what's the problem. how dare you defederate us, we're journalists. freeze peach."
@alexhammy209 huh, I had thought that they were actually setup with the idea that they would use CW'ings and such, but if they're not, I've no sympathy
@alexhammy209 @thisismissem is there a link to this Columbia article? The people I follow on journa host are very prominent journalists with zero interest in harassing people , and I am not understanding this story or what their interest would be in this tool

@zzzeek @thisismissem https://www.cjr.org/analysis/journalists-want-to-recreate-twitter-on-mastodon-mastodon-is-not-into-it.php

If you know anything about Kiwifarms you know "harassing other users" is a substantial understatement.

Journalists want to re-create Twitter on Mastodon. Mastodon is not into it.

<p>Ever since Elon Musk completed his $45 billion takeover of Twitter last month, there has been a steady stream of users, including a number of journalists, signing up for Mastodon, an open-source alternative. No one controls Mastodon—or rather, everyone controls their own version of it. There are thousands of servers running the software, and each […]</p>

Columbia Journalism Review
@alexhammy209 @thisismissem the columbia link seems to indicate journa.host was blocked by a small number of instances early on for content- or known-personality related reasons, like "its members are likely to be “surveillance capitalists” or “mainstream propagandists.”. silly reasons though only a handful of (I assume smaller) instances blocking them would not be a big deal. dont see anything about special software they used. linking to KF is bad, is that a "ban evasion tool" ?
@alexhammy209 @thisismissem it looks like they had an apparent nazi "journalist" on there, that's a good reason to ban them, wow. i would hope journa.host banned that account. internet is weird

@zzzeek @thisismissem specifically, the database that shows which instances are blocked by which other instances that journa.host was linking to is a ban evasion tool. To spell it out, that would be a tool you could use to find a server that's not banned by the server your target uses. That is, to evade bans put up by the admin of your target's instance.

that's the kiwifarms link that was removed from the article.

did you visit the host involved, ryona (dot) agency? don't do it over lunch.

@alexhammy209 @thisismissem yeah im not clicking on one of those, I understand the tool. just dont know why journa.host admin would be using it (or even how, was it being offered as a service to members or something, did they actually use it to harass someone, etc.)
@zzzeek @thisismissem since they appear to have removed the link, it pointed at ryona (dot) agency. feel free to visit and take a gander at the place, but it is a lot not safe for work.
@reido @alexhammy209 @LeftIsRight @mekkaokereke @evan There are. The server I'm on includes a full list of the servers it has limited and blocked. The curator asks for input from the users, and provides reasons for the blocking, such as racism & TransPhobic Hate.
All servers should have a list like that, so the users can see what you are joining. If they don't, users should be asking why not.
@reido @alexhammy209 @LeftIsRight @mekkaokereke @evan If you are on a server that has been Limited by other servers, it means there is something problematic-sketchy on your server. Find out what it is from the server doing the limiting - if you agree, then ask your Moderators to do something about it. If they don't, then find a server that agrees with your expectations.
@alexhammy209 @reido @LeftIsRight @mekkaokereke @evan
There are already multiple broken off part fediverses that have been blocked for their unacceptable behaviour.
@LeftIsRight @evan @reido @alexhammy209 @mekkaokereke isn’t one of the big alt right sites running a mastodon instance already? Gab, I think?
@woolfhound @LeftIsRight @evan @reido @mekkaokereke that was a bit of a joke, even Truth Social is a mastodon instance.
@reido @mekkaokereke @LeftIsRight @alexhammy209 @evan thanks. I’m still getting up to speed on all this.

@mekkaokereke @evan @markallerton @ks

Relatedly, this is a worthwhile read: https://techpolicy.press/the-whiteness-of-mastodon/ -- even if it doesn't immediately resonate, please try reading it with an open mind, even if you don't agree with every detail.

The Whiteness of Mastodon

A conversation with Dr. Johnathan Flowers about Elon Musk's changes at Twitter and the dynamics on Mastodon, the decentralized alternative.

Tech Policy Press

@mekkaokereke @evan @markallerton @ks

I"ve been trying to follow instances of "blocked because you failed to CW your own experience", and "defederated because you made us uncomfortable".

But it's hard to get past low-cardinality anecdata. I was hoping tools like https://fedidb.org/network would help, but I have yet to find any structured data on blocking and defederation.

Not to suggest tech solutions to cultural issues, but I think it would be helpful to get better data at a broad scale.

FediDB, Fediverse Network Statistics

FediDB is a cutting-edge service providing detailed statistics and insights into the Fediverse network.

@j15r @evan @markallerton @ks

Here's one anecdote. Yes, I got blocked by this user.
https://hachyderm.io/@mekkaokereke/109388611222845153

Here's another.
https://mastodon.lol/@chanda@blacktwitter.io/109390934235602632

But the deeper issue is that folks that ask for more data to prove that harm is happening, typically don't do anything when they get that data.🤷🏿‍♂️

And the people that will actually do something to reduce harm, tend to believe folks that report harm without requiring reams of data.👍🏿

mekka okereke :verified: (@[email protected])

@[email protected] No, lets! 🙂 I am "bashing" an instance. (If providing useful feedback to protect other users is considered bashing?) The instance I'm bashing is "Mastodon dot cloud." The reason I'm bashing it is because the moderation is insufficient to protect users from a vile instance clearly run by self proclaimed racists for the purpose of harassing Black people, Jewish people, and members of the LGBTQA community. There are better moderate instances users should go to.

Hachyderm.io

@j15r @evan @markallerton @ks

So here's a non rhetorical question...

Suppose you get unimpeachable data that shows you that these issues really are widespread.

What would you do differently than what you could do today with only anecdotes + reports from so many Black users that these things are making the place unwelcoming?

In short what does the data unlock?

@mekkaokereke @evan @markallerton @ks

Sorry -- I didn't mean to suggest that I'm interested in this data for purposes of proving the existence or scale of harassment. I've no doubt whatsoever that it exists, and is disturbingly frequent.

Rather, I'm interested in understanding how _everyone_ can get more information on the de facto behavior and enforcement of policies and norms on different instances...

@mekkaokereke @evan @markallerton @ks

... and using that information to drive clarity, both so users can choose instances that are more likely to be safe, and avoid those that are more interested in arguing about CWs than the safety of their users.

After reading Dr. Flowers' interview, it struck me how little visibility we have into federation and blocking behavior, and the more subtle kinds of suppression he calls out.

I don't _know_ that would help, but it seems worth looking at.