Automattic is one of the most important companies on the Internet.

They make Tumblr, WooCommerce, Akismet, LongReads, WordPress—among others.

WordPress alone powers ~44% of the world's websites.

More interesting: despite being such a large, dominant company, few people hate Automattic.

Why is this? 🧵

Interesting facts about Automattic:

1. The FTC doesn't fine them
2. Congress doesn't demand answers from their CEO
3. No one wants to break them up
4. No Netflix documentaries have been made about them
5. No one has held them responsible for the destruction of society

They are so scandal-free, the average Joe doesn't even know they exist.

There's a few things Automattic does differently than Big Social:

1. They open source their flag ship product
2. They allow easy self-hosting
3. They allow easy customizations
4. Their core monetization isn't based on ads
5. They don't build abusive algorithmic feeds to maximize engagement

For the most part, Automattic is a good citizen.

So how well is Automattic doing compared to Meta and Twitter?

Well, there's no doubt that—at one time, Meta and Twitter had bigger valuations than Automattic.

But the flipside: Automattic will probably exist next year. Can we say the same about Meta and Twitter?

Big Social might have lots of capital, but I doubt they have Automattic's stability, sustainability, and survivability.

Why do I compare Automattic to Big Social? Because Automattic:

1. Builds social media products
2. Has achieved significant market share
3. Makes money

Whenever people ask me about a potential model for the Fediverse, I point to Automattic.

They're no flash in the pan. They've existed for ~20 years.

Most questions about the Fediverse's long term sustainability and survivability can be answered by looking at Automattic.

1. Does it scale? Yes.
2. Can it be extended and customized? Yes.
3. Can the non-technical average Joe be comfortable enough to self-host? Yes.
4. Can institutions embrace it? Yes.
5. Can an ecosystem be built around it? Yes.

The operating model has already been built and been proven long ago.

I get a lot of developers and entrepreneurs asking me for advice on a potential social media product.

Usually -- almost always -- I ask them: would you rather be Meta or Automattic?

At first, most of them think they want to be Meta. But then when I show them the stats on Automattic, many of them reconsider.

Sure, Meta attracts the Press.

Yet Automattic attracts good will and sustainability -- something Meta doesn't have.

Now to the question of, "How will this Fediverse thing make money?" -- because that's always the question.

Again, there's an easy answer:

1. Consulting
2. Customizations
3. Hosting
4. Support

In fact, there already is a few people making a living off the Fediverse as we speak.

And if Automattic can do it, so can WordPress, Pixelfed, Peertube, Lemmy -- all the projects and developers actively working on the Fediverse.

Another question regarding the Fediverse: "Would politicians, press, higher learning, celebrities actually ever be bothered to self-host an instance and pay someone to maintain it?"

Again, Automattic answers that question.

What do all those institutions use for their websites? Self-hosted WordPress sites.

Who runs it? Someone they pay.

Self-hosting and maintenance can not only be normalized -- people would probably be happy to do it.

Yesterday, I asked, "Is the Fediverse destined to be hijacked by a VC-driven Silicon Valley startup that re-hashes Big Social all over again?"

Nope -- it's not inevitable.

Again, Automattic has shown us that not only do alternative models exist, they're probably more sustainable.

To beat Big Social, we don't have to become Big Social.

It's entirely possible -- nay, probable -- to build the "WordPress of Social Media".

/END

Oblomov (@[email protected])

@[email protected] Yes, that's actually why I'm moderately optimistic about it. It _can_ be done in a positive way, and of all the “classic” SN Tumblr is definitely the one better set in the position to do it that way. Still, we're talking about growing the network by two orders of magnitude. Even with the best intention this is likely to put some strain on the worse-equipped instances.

sociale.network
@atomicpoet Oooh. Wordpress is a good model, isn't it? I like that. Or Drupal. Bugzilla. Yes.

@atomicpoet Agreed and think that the Automattic analogy is perfect.

Frankly I hope that Wordpress is among those who build the Wordpress of Social Media, given Matt Muellenwegs recent interest in ActivityPub and Mastodon.

In a way the Linux example might also be informative.

@atomicpoet I just posted on this... I agree, but I'm trying to get clear in my head how to prevent "Big Social"?

@JoseMarichal I'll re-iterate, follow Automattic's model

1. Open source
2. Self-host
3. Build an eco-system for consulting, customizations, hosting and support

That's the recipe.

@atomicpoet @JoseMarichal I largely agree with everything said here, but self-hosting is currently not easy enough: relatively pricey if you go with a dedicated host, plus most ordinary people already sit on shared hosting spaces. Setting up WP through 1-click installers on shared hosts is trivial but no such thing for masto (yet).
Until we lower the barrier to entry, self-hosting will remain low, I suspect.
@eLearningTechie @atomicpoet @JoseMarichal Agreed. I spent an hour trying to install it and the components directly and flatly failed, went with the docker compose file and that still took some time and I had to learn how to setup postfix. It's nowhere near public-friendly for hosting yet
@chance @atomicpoet @JoseMarichal That was my impression, too, when I looked into it.
@eLearningTechie @JoseMarichal Actually, do you know that several webhosts offer easy 1-click Mastodon installation? Digital Ocean is an example.
@JoseMarichal @atomicpoet I think what it boils down to is one of (de)centralization. I mean, honestly it always has. When there's a central power then it's going to attract People Who Want Power. It doesn't matter if that's Twitter, Wordpress, Google, or a government. Sure you'll get some people who actually want the benefit the community vs acquire power, but you *will* get the vampires. Protocols and federation are the rising tide.
@ketmorco Hmm.. you've given me food for thought. Federation as a political concept is associated with both strengthening and weakening nation states. Weakening by taking power from the center (like Articles of Confederation vs. Federalism in the US). But strengthening by requiring coordination of activity rather than going solo, like Hayek arguing for the EU as a way to weaken the power of nation states... but in this case we're moving from centralized to "coordinated decentralization"....

@JoseMarichal Truth.

There are slight differences when we're talking about nation-states because often the outcome is who owns the finite resource that is the area of the Earth's crust.

I can't find the article right now but someone mentioned that the Internet created virtual land. And the virtual land is more or less infinite. So federation, done well, is *far* less intensive than "real world" federation, and migrating around the fediverse can be less painful.

@JoseMarichal I think that's a Very Good Thing. The easier it is to say, "No, thank you, I Do Not Want Your Ad-network", and move to a service where you're not the product, the better off we all are.

Ditto for being able to say, "I'm out." and removing your presence. Or alternatively, "You're out", and severing ties from actors you disagree with.

@JoseMarichal I'm pretty sure it's retro.social that has a policy that they will defederate from any corporate Mastodon instance. Which is awesome! I love that they have the ability to do that, as well as that if I wanted to spin up my own servers I could... not do that.

If I wanted.

@atomicpoet This is great. Years ago, Polaris VC called me when they were thinking of investing in what became Automattic, asking whether it was crazy to invest in open source. No, I said, this was Mullenweg learning the lessons of Six Part. This would grow. They invested.
A few weeks ago, on TWiG, we had a great conversation with Matt about just this. https://twit.tv/shows/this-week-in-google/episodes/681?autostart=false
Drop, Cover, and Hold On | TWiT.TV

Interview with Matt Mullenweg.Stable Diffusion Finally Released To The Public.Did you know in the beginning what you wanted to do with Automattic?How do you feel about Twitter's Bl…

TWiT.tv
@jeffjarvis Great conversation!

It blows my mind when he just casually mentions that tumblr blows ~50 MUSD/year net, when Automattic got a funding round last year that would cover only a few years of that. Especially when the funding plan he mentions openly is selling shoelaces. 🤣

I wonder how many millions they're investing next year in rearchitecting to lower operational cost.

@atomicpoet
@atomicpoet I was asking myself similar questions but the open source organisation that came to mind was Mozilla.
@atomicpoet Great posts!
BTW: Same applies for #Nextcloud - only they are not as big as Wordpress yet.
As I always say: perhaps the european answer to US-oligarchs and China-state-companys isn't some pumped up artifical competitor. Maybe it's a garden full of open-source software companys. That is also better for the economy if you have a lot of companies that can make money in fair competion and no monopolies.

@kaffeeringe @atomicpoet

Have you ever taken a look at owncloud?

Not sure how the company is doing but they cobuild the OCIS stack in GO. CERN uses a fork of it. afaik those guys do know what they do when comes to storage.

@atomicpoet Awesome thread. Yep. I'd rather be Automatic. Also I'm itching to host my own instance (just to see how that works).
@Sainteetpoete
You can do that on your own computer without having to set up webhosting, if you just want to check it out.
@AndyLowry Really, how? I do want to check it out. I'm thinking of using a personal instance as a way of getting friends I have IRL to make the switch.
How To Create Your Own Mastodon Server

In this video, Gardiner Bryant will show you how to install and create your own Mastodon server using Linode.

Linode, now Akamai
Installing WordPress on your own Computer

Local Installation Instructions Use these instructions for setting up a local server environment for testing and development. Installing WordPress locally is usually meant for the purpose of develo…

WordPress.org Forums
@atomicpoet Automattic is interesting because it has multiple products - some of which are software (e.g. WooCommerce plugins) some of which are hosting (e.g. WordPress.com for paid users) and some of which are ads (WordPress.com for free users). They diversified their income stream from the very beginning, and none of it is from selling controversies. They started with a money-making product, rather than with a collection of customers.
@atomicpoet
Thank you for this extensive and easy to follow thread ❤️
@atomicpoet I felt like this needed a goddamn micdrop at the end, so I snagged one for you
@atomicpoet thanks for your posting great thead.
@atomicpoet Great read, thank you for this! 👍

@atomicpoet

"WordPress of Social Media" sounds bad to me.

I was running WP since 2005 and while product itself was quite manageable it's plugins/themes were nightmare.

You got used to some function in plugin, got update and now it is 'pay us $$$' or 'buy plugin PRO' to get it back.

Amount of JS/CSS added by each plugin got page load slower and slower. Minify, merge etc help just a bit.

@atomicpoet We'll know Mastodon has arrived when GoDaddy offer a plug and play, hosted instance for 1-10-50 users.
@atomicpoet Today I learned; Thanks for this thread.
@atomicpoet Automattic recently bought #pocketcast, one of the best podcasts app and they turned it an open source app ☺️

@atomicpoet and then you have the most understimated plugin for wordpress
https://wordpress.org/plugins/activitypub/

Yeah ur wordpress becomes an activitypub node... And comments written in mastodon are automagically appearing in ur wordpress page 

ActivityPub

Connect your site to the Open Social Web and let millions of users follow, share, and interact with your content from Mastodon, Pixelfed, and more.

WordPress.org
@atomicpoet Also, they are making Tumblr part of the fediverse. You can make WP part of it too with a plugin.

@atomicpoet germans have bund.social and the european commission social.network.europa.eu but i guess you know that.

but i think it speaks for them.

@atomicpoet one of the top admins @jonah just added that to their offerings!
@alexhammy209 @jonah Sorry, what has he added?
@atomicpoet right if the question is "why would famous person want to mess with their own masto" the answer is "they wouldn't, they'd just hire an admin, as one hires a wordpress admin."
@atomicpoet @jonah so what he added was a contracted mastodon instance setup service
@atomicpoet This is such a great insight! If I could pay a smallish fee to 1) host my own server and get a great social network with no ads, I’d do it in a heartbeat!
@mtwichel Well, you can. Running Pleroma on Digital Ocean costs me $5/month.
@atomicpoet I’ll have to look into that! How many users do you think a $5 a month Digital Ocean server could support?
@mtwichel Right now, I'm supporting two.
@atomicpoet why does it have to make money? Non-profits aren't set up to make $$
@lakelady @atomicpoet It depends on whether it’s really money-making or simply sustenance we’re talking about?
@sef @atomicpoet People who work at non-profits can be well paid. It doesn't have to be mere "sustenance". Successful non-profits are well run businesses.
@lakelady @atomicpoet Yeah, perhaps I misuse the term. We mean the same thing.
@lakelady @atomicpoet Doesn't have to make profit, but it has to have revenue to cover expenses. And fediverse has hosting costs, will need paid staff as it scales, and may eventually need to pay some programmers/devops to work fulltime (extreme scalability tends to require close co-operation between operations and development).

@atomicpoet

5. Patreon
6. Advertising (although that may be the camel's nose in the tent)