Because you deserve it....

Da sier vi uansett takk og farvel til #Resurs Bank Gold - mitt gamle #YX diesel kort.

Bonuspoeng kan /ikke/ godskrives konto men kun benyttes på Resurs Banks gavebutikk...

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The bar for delight is extremely low, especially for B2B. You just have to help users get work done, respond to their market’s emerging needs quickly, and not be the worst B2B app they use every day. #yx #b2b https://emenoh.medium.com/delightfully-easy-4d247f984143
DELIGHTFULLY EASY - James Hatfield - Medium

That’s what Matthew Dixon, Karen Freeman, and Nicholas Toman found when, in 2010, they introduced the Customer Effort Score (CES) to help explain why customer’s would still leave even after companies…

Medium