What frustrated me last time w/ Optus: there never was any introspection on why very capable network designers and managers collectively allowed their platform to ignore best practices.

Designers and engineers make mistakes all the time, but this was a failure of culture. No one spoke up about something that should have been obvious to any senior network professional.

Here we are 2yrs later and ppl have died bc the 000 call path wasnt resilient enough. The senior and mid lvl culture for their network division is clearly rotten.

#australia #aus #auspol #optus #optusfail

https://www.abc.net.au/news/2025-09-19/optus-mistake-leaves-three-dead-triple-zero-failure/105796400

Looking like the Optus mobile network blackout killed people.

My thinking is that the company would be best made an example of so that all other companies that provide essential services have it demonstrated to them very clearly the risk to their share prices if they fail to maintain the essential service they provide.

I changed providers.

#Optus #OptusFail #Australia #EmergencyServices
https://www.theguardian.com/business/2025/sep/19/three-people-died-when-optus-network-upgrade-affected-triple-zero-calls-ceo-confirms

Optus CEO Kelly Bayer Rosmarin resigns 'in the best interest of Optus' following nationwide outage
https://www.abc.net.au/news/2023-11-20/optus-ceo-kelly-bayer-rosmarin-resigns-nationwide-outage/103125462

Optus CEO Kelly Bayer Rosmarin offered 200GB of free data instead of an apology after nationwide outage left 10.2 million Australians and 400,000 businesses without mobile or internet. This left the nation asking "WTF?!" so hard it hurt the Optus share price.

It's worth noting that last Friday, Senator Sarah Hanson-Young asked Kelly Bayer Rosmarin if she was thinking of resigning — I think that was more of a pointed suggestion than an enquiry about Kelly Bayer Rosmarin's career aspirations. ✊

#Optus #OptusDown #OptusFail

Optus identifies cause of nationwide outage, says 'changes to routing information' after software upgrade to blame
https://www.abc.net.au/news/2023-11-13/optus-identifies-cause-of-nationwide-outage-software-upgrade/103099902

To everyone who was saying "It was DNS", it totally wasn't DNS. Honestly. It was *checks notes* to do with configuration of software that tells network traffic how to go between routers.

#Oopstus #Optus #OptusFail #OptusDown

#optusdown
#optusfail
#optus

Have they found the blue console cable yet? I might have a spare one in my desk at work!