Trying to pay my #optus bill. Go to pay in app, big red banner, "SORRY A SECURE CONNECTION CANNOT BE ESTABLISHED". Try to screenshot, get "Taking screenshots isn't allowed".

What is this nonsense?

Can't pay my bill in their app, because their signal is unstable (read: crap). Can't capture error, because reasons.

So I used a camera to snap my screen, for my own records. Disabling screenshots is stupidly aggravating.

(I paid another way. But I *shouldn't've have to*.)

#optusdown #apphell

Optus CEO Kelly Bayer Rosmarin resigns 'in the best interest of Optus' following nationwide outage
https://www.abc.net.au/news/2023-11-20/optus-ceo-kelly-bayer-rosmarin-resigns-nationwide-outage/103125462

Optus CEO Kelly Bayer Rosmarin offered 200GB of free data instead of an apology after nationwide outage left 10.2 million Australians and 400,000 businesses without mobile or internet. This left the nation asking "WTF?!" so hard it hurt the Optus share price.

It's worth noting that last Friday, Senator Sarah Hanson-Young asked Kelly Bayer Rosmarin if she was thinking of resigning โ€” I think that was more of a pointed suggestion than an enquiry about Kelly Bayer Rosmarin's career aspirations. โœŠ

#Optus #OptusDown #OptusFail

Optus CEO Kelly Bayer Rosmarin resigns in wake of November 8 nationwide outage

Optus chief executive officer Kelly Bayer Rosmarin resigns in the wake of November 8's nationwide outage.

ABC News

Optus identifies cause of nationwide outage, says 'changes to routing information' after software upgrade to blame
https://www.abc.net.au/news/2023-11-13/optus-identifies-cause-of-nationwide-outage-software-upgrade/103099902

To everyone who was saying "It was DNS", it totally wasn't DNS. Honestly. It was *checks notes* to do with configuration of software that tells network traffic how to go between routers.

#Oopstus #Optus #OptusFail #OptusDown

Optus identifies cause of nationwide outage, says 'changes to routing information' after software upgrade to blame

Optus says "changes to routing information" after a "routine software upgrade" was behind last week's nationwide outage, affecting 10.2 million Australians and impacting 400,000 businesses.

ABC News

I just received an email from #optus regarding the recent #optusdown ...

The tragedy is, this offer is meaningless to us. Our home internet is Unlimited, and our phones have never come remotely close to using their current 100Gb/mth of data.

Government steps in to run an Optus post-incident 'review'

After near full-day telecommunications outage.

iTnews
"Another customer, Annie, told local radio she found out about the outage through her cat, who was left breakfast-less when her automatic Wi-Fi feeder failed due to the network issues." ๐Ÿ™„
#firstworldproblem #Optus #Optusdown

#optusdown
#optusfail
#optus

Have they found the blue console cable yet? I might have a spare one in my desk at work!

Optus has been offline for hours โ€“ Exciting! Dangerous!

The internet is gone forever and with it everything you ever loved

The Guardian
Optus Exec Gladys Berejiklian Provides Update on Network Outage โ€” The Shovel

"The number of new ideas we have had about fixing the problem since the last update is zero"

The Shovel

My phone has been trilling every minute or two for the last hour - just to tell me "network unavailable". That seems excessive; I'll assume it's the network cutting in and out as #optus tries to restore service.

Phone now in Aeroplane Mode, just to shut it up. I don't need it; I'm not expecting any calls and I'm getting internet on my laptop through the home NBN connection.

#optusdown