The Future of Customer Service: How Hosted Contact Center Solutions Are Powering Innovation in 2025

👉 Explore the full article: https://open.substack.com/pub/amankumar26/p/the-future-of-customer-service-hosted?r=6doci4&utm_campaign=post&utm_medium=web

#HostedContactCenter
#CallCenterSoftware
#ContactCenterSolutions
#CustomerService
#CustomerExperience
#SaaS

Its National Customer Service Week in the UK, this is for those who work in the industry in numerous capacities.

Customer Service can make or break my experience with a company but often they are only as good as the resources they are provided with by their senior leadership.

Introduction of AI is a negative experience for me, I prefer humans over machines.

#CustomerService

https://www.instituteofcustomerservice.com/events/ncsw/

Brace yourselves, customer service reps! Zendesk's new AI agent is here, claiming it can resolve 80% of support issues without human intervention. That's a huge shift.

Are we looking at peak efficiency or peak 'Please consult our FAQ'? What's your take?

Read more: https://techcrunch.com/2025/10/08/zendesk-says-its-new-ai-agent-can-solve-80-of-support-issues/
#AI #CustomerService #Automation #TechNews #Zendesk

We know the struggle is real. 😓 You deserve more than just glass; you deserve a company that has your back. No ghosts, no excuses, just thick, quality glass and support that actually answers.

Ready for a better experience? 👉 https://www.geticglass.com/collections/all-accessories

#ICGlass #NoGhosting #CustomerService #QualityGlass #USAShipping #HeadShop #TrustedReviews #BrokeABong #CannabisCommunity

From punk rock accounting to handwritten thank-you notes, discover how lean teams are outpacing giants by delivering faster, simpler, and more human experiences.

Read more 👉 https://lttr.ai/AjldG

#CustomerService #Podcasts #NetPromoterScore

Researchers have a name for our deepest frustration with waiting: “The DMV Effect.” It's that special combination of inefficiency, indifference, and inevitability that makes certain waits feel like punishment.

Read more 👉 https://lttr.ai/AjH8u

#customerexperience #customerservice #userexperience

I ordered a #battery https://ibatteria.it/prodotto/batteria-per-portatile-6970290pcb15sh3acorebook-r5-sl12681/ but received a different model 🇮🇹 -> 🇨🇳 -> ☹️ . Hopefully, customer service will help 😔 .

#laptop #customerService #china #battery #OnlineShopping

“In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.”
― J. N. HALM

#Bot #Quote #Business #CustomerService #Marketing

Nhiều quán cà phê đang đối mặt với tình huống khó xử khi khách hàng vẫn mang thú cưng vào quán dù đã có biển cấm. Hành động này tuy xuất phát từ tình yêu động vật nhưng lại gây ra không ít phiền toái và tranh cãi, đặt ra câu hỏi về ý thức chung tại không gian công cộng.

#thúcưng #quáncàphê #vănhoáứngxử #ýthứccộngđồng #tranhcãi
#pets #coffeeshop #petfriendly #customerservice #socialissue #Vietnam

https://vietnamnet.vn/chu-quan-ca-phe-kho-xu-vi-khach-vip-mang-thu-cung-vao-quan-2447809.html

TUI 'abandons' dad and daughter after plane crash in 'absolutely shocking' holiday hell

https://fed.brid.gy/r/https://www.mirror.co.uk/travel/tui-abandons-dad-daughter-after-35984049