“Toyama’s research reminds us that there are few one-size-fits-all solutions. If technology is going to improve the lives of the world’s poorest, it must be grounded in a deep understanding of human behavior and an appreciation for cultural differences.”
— Bill Gates
https://deming.org/creating-technology-solutions-that-are-appropriate-given-the-system-context/
Creating Technology Solutions that are Appropriate Given the System Context - The W. Edwards Deming Institute
By John Hunter, founder of CuriousCat.com. Kentaro Toyama's presentation at the 2016 Annual Deming Institute Conference - Geek Heresy: Technology's Law of Amplification From the website for Kentaro's book, Geek Heresy “Toyama’s research reminds us that there are few one-size-fits-all solutions. If technology is going to improve the lives of…