BBC News | Travelodge gave us keys to other people's rooms twice in a week

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A corporate group staying at the Excel Travelodge in Newham, east London, discovered serious flaws in the hotel’s key‑card system when John Nowell entered a room that was already occupied, hearing a guest in the shower, and a colleague later experienced the same problem. Both incidents were blamed on a mix of human error and a newly installed card system, prompting apologies from reception staff and a statement from Travelodge that the safety and security of guests is a priority. The chain said it is retraining staff, conducting independent and internal reviews of room‑access procedures, and working “at pace” to strengthen security. The issue has sparked wider criticism, with dozens of similar complaints reaching BBC Your Voice, prompting a Liberal Democrat MP to call for wholesale change and even a letter from the prime minister urging the hotel to address the breaches. Nowell said he will avoid Travelodge in the future.

Read more: https://www.bbc.com/news/articles/c203771ek9lo?at_medium=RSS&at_campaign=rss

#Travelodge #JohnNowell #Excel #BBC #FreddievanMierlo

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'We were given keys to occupied Travelodge rooms twice'

John Nowell says his key card allowed him into a room that was occupied by a guest taking a shower.

BBC News | Travelodge gave stranger key to couple's room

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A 63‑year‑old woman, Chris Adamson, was shaken when a stranger entered her Travelodge room in Lincoln after staff mistakenly gave him a key card; the incident occurred while she and her husband were getting ready for an evening out on 8 April. Adamson said the man entered shortly after they reported a TV fault, and although he left quickly, the experience left her doubtful about staying at Travelodge alone, especially after recent high‑profile security breaches at the chain, including a 2022 sexual assault case that led Travelodge to amend its key policy. The hotel apologized, blamed a system error that failed to record the couple’s decision to remain in their original room, and announced retraining of staff and an independent review to improve room‑security and check‑in procedures.

Read more: https://www.bbc.com/news/articles/ce8lp2ny3rro?at_medium=RSS&at_campaign=rss

#Travelodge #ChrisAdamson #JoBoydell #MaidenheadTravelodge #

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Lincoln Travelodge gave stranger key to couple's room

Woman says she was left feeling shaken and believes the chain needs to do more to improve security.

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Travelodge turned away vulnerable women late at night

They were far from home but it refused to let them stay without specific ID to prove they were over 18

The Guardian

Brits spend more than nine months of their lives travelling for work

https://fed.brid.gy/r/https://www.mirror.co.uk/news/uk-news/brits-spend-more-nine-months-36287761

"Right girls, that's our accommodation for the night sorted! I've also been told they do coo-tinental breakfasts!" 😮‍💨😊

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Do you remember when scientists were trying to create the thinnest material in the world, just one atom thick? It's great that technology has finally been put to use in #Travelodge toilet roll. #MaterialScience
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