BBC News | Travelodge gave stranger key to couple's room

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A 63‑year‑old woman, Chris Adamson, was shaken when a stranger entered her Travelodge room in Lincoln after staff mistakenly gave him a key card; the incident occurred while she and her husband were getting ready for an evening out on 8 April. Adamson said the man entered shortly after they reported a TV fault, and although he left quickly, the experience left her doubtful about staying at Travelodge alone, especially after recent high‑profile security breaches at the chain, including a 2022 sexual assault case that led Travelodge to amend its key policy. The hotel apologized, blamed a system error that failed to record the couple’s decision to remain in their original room, and announced retraining of staff and an independent review to improve room‑security and check‑in procedures.

Read more: https://www.bbc.com/news/articles/ce8lp2ny3rro?at_medium=RSS&at_campaign=rss

#Travelodge #ChrisAdamson #JoBoydell #MaidenheadTravelodge #

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