Weeknote 75
#NHSEngland
#TransformationDirectorate
Team work makes the dream work ๐
Technology enables or disables.
Loving this weekโs sticky note message left on my screen.
Designing consciously is critical.
We do this with user centred (inclusive) #ServiceDesign
Progress!
Weeknote 74
#NHSEngland
#TransformationDirectorate
Starting to see plans begin to realise. New people starting next week. Teams getting ready. Our shared story emerging. Preparing by working in the open. Bridging product and service thinking. #ServiceDesign
Weeknote 73
#NHSEngland
#TransformationDirectorate
Sometimes the solution to a challenge is to work THROUGH a thing rather than jump at a solution.
Letting things emerge.
Knowing that you donโt know a lot.
Keeping on, by keeping focused.
Keep pausing to reflect and pivot.
Weeknote 72
#NHSEngland
#TransformationDirectorate
This week:
Welcoming new leaders.
Interviews begin.
Growing the #ServiceDesign mapping conversation. Straw man of Service Mapping System
Collaborating with design and user research leadership team - sharing the load.
Weeknote 70
#NHSEngland
#TransformationDirectorate
Difference is part of excellence.
#Inclusion #Tolerance
BIGGEST THANKS to @RochelleGold this week.
Seeing each others needs and co-supporting is gold.
Weeknote 69
#NHSEngland
#TransformationDirectorate
Feels like weโre on a marathonโฆ runners talk about walls and hurdles on their way to the finish line. Know that this is also a relayโฆ Co-support is GOLD. (Thank you TEAM ๐โจ)
STILL making progress.
Donโt isolate. Connect.
Weeknote 68
#NHSEngland
#TransformationDirectorate
Change continuesโฆ
the finish line gets closer.
Breaking silos to create #OneTeam
Encouraging and supporting folks as we progress.
Meeting so many people.
Building awareness and understanding.
See next messageโฆ
Weeknote 67 (part 2)
#NHSEngland
#TransformationDirectorate
Weโre going to be recruitingโฆ
Doors for conversations open next week.
WATCH THIS SPACE ๐
#ServiceDesign
#UserResearch
#InteractionDesign
#PerformanceAnalysis
#Developer
Weeknote 67
#NHSEngland
#TransformationDirectorate
Realising how much I missed the smiles and informal exchanges with colleagues at work. A joy!
Drawing on the walls again. Starting new conversations. Bridging divides. Finding shared goals.
Recruiting again.
See next post.
Weeknote 66
#NHSEngland
#TransformationDirectorate
Not surrendering to fears and keeping steady.
So easy to get overwhelmed. Appreciated team connections and support direct and indirect. The energy of the workplace is really helping my learning and processing. Progress!
Kathryn Grace ๐ณ๏ธโ๐๐ณ๏ธโโง๏ธโ๐ฟ๐๏ธ