Sanjay K MohindrooFeb 23
Every major outage I have studied shows the same pattern. Silence creates chaos. Clear IT-led communication creates trust. Curious to hear where others stand on this. #CrisisCommunication #ITLeadership #IncidentResponse #DigitalTrust #TechIncidents #CyberSecurity #OperationalResilience #CIO #CTO
https://www.linkedin.com/pulse/crisis-communication-when-code-breaks-trustholds-sanjay-k-mohindroo--vidpc
Crisis Communication When Code Breaks and Trust Holds.

When systems fail, trust is on the line. This post explores how IT shapes calm, clarity, and credibility during major technology incidents.

Sanjay MohindrooFeb 23
Every major outage I have studied shows the same pattern. Silence creates chaos. Clear IT-led communication creates trust. Curious to hear where others stand on this. #CrisisCommunication #ITLeadership #IncidentResponse #DigitalTrust #TechIncidents #CyberSecurity #OperationalResilience #CIO #CTO
https://www.linkedin.com/pulse/crisis-communication-when-code-breaks-trustholds-sanjay-k-mohindroo--vidpc
Crisis Communication When Code Breaks and Trust Holds.

When systems fail, trust is on the line. This post explores how IT shapes calm, clarity, and credibility during major technology incidents.

Mert ŞişmanoğluAug 13, 2025

A nice quote

"Depending on our background, we often have a certain bias when investigating the performance of or troubleshooting problems in a distributed system. Application developers typically concentrate on workload-related aspects, whereas operations teams tend to look at physical resources."

from the Linux Foundation Getting Started with OpenTelemetry Course

#Bias #Incidents #TechIncidents #TroubleShooting