...John says if you focus on building the capability in the organization to understand variation and to appreciate how to use #data - then you are on the right path, and can increase your influence in addition.

“You need to build into the organization things like a focus on pleasing the customer instead of pleasing your boss.” When combining all of these methods, that is when your #leadership is going to be most effective...

https://management.curiouscatblog.net/2016/09/13/lead-by-building-organizational-capability/

#Management #systems_thinking

"Too often I see simplistic thinking used to accept that the results were good so what we did was wise or the results were bad so what we did was unwise. Sometimes those conclusions have merit. Sometimes they don’t. The results matter but understanding the nature of those results is important..."

https://management.curiouscatblog.net/2017/05/30/new-lessons-on-competition-from-mother-nature/

#Management #Leadership #critical_thinking #systems_thinking

“Toyama’s research reminds us that there are few one-size-fits-all solutions. If technology is going to improve the lives of the world’s poorest, it must be grounded in a deep understanding of human behavior and an appreciation for cultural differences.”

— Bill Gates

https://deming.org/creating-technology-solutions-that-are-appropriate-given-the-system-context/

#appropriate_technology #systems_thinking

Permaculture Instructor Andrew Millison visits a site in Oregon that has installed an series of built ponds that have renewed the water supply in a dry valley. Thinking systemically to use the water falling from the sky to enrich land (instead of just quick runoff wasting all the water).

https://www.youtube.com/watch?v=TJ3DUI7NvNk

#Science #engineering #systems_thinking

"Good process improvement practices include:

- standardized improvement process (pdsa, or whatever)

- Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading reports and making decisions is not the way to improve effectively.

- evidence based decision making..."

https://management.curiouscatblog.net/2010/11/08/good-process-improvement-practices/

#Management #process_improvement #continual_improvement #systems_thinking #Leadership

"give them enough rope and well designed systems that give them freedom, but also use rope to provide support. You can use rope to help people get themselves to new heights, not just to hang themselves. And you can use rope to give people freedom but also safety.

You want systems that let people take on challenges without too many restrictions but with enough support and training that you don't leave them hanging..."

https://evop.blogspot.com/2013/06/give-people-enough-rope-and-right-rope.html

#Management #Leadership #systems_thinking

...The reason the blaming a person is a bad idea is that your organization will improve much more effectively if you keep asking why.

Why did they make that error? Why did the process let them make that error? When you follow the why chain a couple more steps you can find root causes that will allow you to find a much more effective solution...

https://management.curiouscatblog.net/2006/05/03/find-the-root-cause-instead-of-the-person-to-blame/

#Management #Leadership #blame #systems_thinking

#systems_thinking #🤯

"The purpose of a system is what it does" - Stafford Beer

The phrase "The purpose of a system is what it does" emphasizes that the true purpose of a system isn't what it claims to do or what people intend it to do—it’s revealed by its actual behavior and outcomes.

This idea is both paradoxical and powerful because it challenges us to focus on reality, not intentions or labels.