Microsoft can still surprise us. Yesterday a client scheduled for a remote support call at 9am today. The problem was that he was receiving error messages from Microsoft saying that his mailbox was almost full. At the appointed time I connected remotely to his computer, and watched while he pulled up the message. It was an email, rather than an in-app Outlook message, so the first thing I did was examine the header to make sure it was real (it was).

Here’s the surprise: Microsoft’s “mailbox full” messages come from an email account that has no DKIM signature and no DMARC policy! This is a classic first-blush clue that an email may be either malicious or spam.

Next, I looked at File – Options, and the in-app message was there, too, so it was indeed legitimate.

I enabled autoarchive, with message deletion from the mailbox after archiving, to fix the problem. BTW, I did this as a two-step process. First, I verified that archiving was working, and the location of the archive file. With that assurance, I enabled deletion from the mailbox.

So the issue was easy enough to fix – a simple configuration error – but, Microsoft, why are you using any email accounts with no DKIM signature and no DMARC policy? Set a good example for us!

#CallMeIfYouNeedMe #FIFONetworks

#TechSupport #HelpDesk #ServiceCall #Email

Cybersecurity - Networks - Wireless – Telecom – VoIP

Fixed this one today. I do enjoy the warmer weather, and they were kind enough to let us eat have lunch and a drink inside when our work truck wouldn't start.
To keep the transformers out of the water, I bent this metal shield. I also put transformers on the R and the B- so they have their own transformers instead of sharing one- a little more robust. I did leave the other letters alone (except for the A and R on the more paint chipped side, I remade those). The electrodes on the "A" cant be any further apart. I really should note that on my pattern. When your working with a tracing of a tracing, its tricky. I gotta digitize these patterns.

We actually have 2, 60ma transformers powering the 4/6 letters. I put in two, 30ma transformers. The lower current is less bright, but human eyes are really bad at seeing brightness. I bet you cannot tell which R and B are dimmer than the others ;)

#neon #conservation #nyc #neonsign #repair #glass #servicecall #neonlights #manhattan #earinn

I did another service call on EAR Inn today. The A and funky "R" were looking the orange look of going bad, and those transformers were acting up.

They notice it tends to go sometimes in the rain- its because the transformers are sitting on wet wood (I propped them up on foam blocks as a temporary fix).

Water always gets in these things, and because NYC has "Grandfather sign" laws, it cannot be taken down and remade in Aluminum, hence the rust bucket nature.

So I met the owner- a lovely Irish guy and I asked if he was ok with me remaking the entire letters and he said "whichever is cheapest". Since there are already a bunch of bad welds and bends in there I am gonna trace my usual patterns and do just that.

And add some bent metal on the inside to prop the transformers up and keep them shielded from water. I also want to put one 8kv, little transformer on each letter as opposed to three 9kvs

#neon #manhattan #nyc #work #servicecall #glass #neonsign #earinn #bar #Soho #historic