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Instagram Removes Link Sticker Access to Users Who Cannot Appeal

Some Instagram users have received notifications that claim they have violated the app's Community Guidelines and will no longer be able to use link stickers -- a decision that financially harms creators and artists, particularly those in the adult industry.

Problematically, some users are reporting that the reason Instagram is punishing them is cited as content that does not appear to violate any guidelines. The lack of the ability to appeal has made the process particularly frustrating and financially devastating for users who rely on the platform to drive engagement to other sites.

Many creators rely on the Link Stickers, which recently replaced the swipe-up links, to direct the audience to external sites and platforms where they can make money through digital sales and other promotions. However, according to a report on Vice ,this week some users received a message that explained this option will be taken away from them because the users had shared content that violated Instagram's Community Guidelines.

Many Instagram users saw a notification that if they have violated the platform's Community Guidelines in the past, they will no longer be allowed to use links in Stories. https://t.co/fgjnqkSuwg

— Motherboard (@motherboard) October 19, 2021

Many of those who first started speaking out about this were creators in the adult industry who suspect Instagram is disabling them from using the feature because of adult content that they post on other sites.

"For a very long time now (about 3 years) IG has been working on ways to force sex workers, erotic artists, and queer creators off of its platform," Annie Brown, founder of Lips, an alternative social media app for women, non-binary people, the LGBTQIA+ community and their fans tells Vice.

Brown is one of the users who has received the notification that she will not be able to use link stickers -- a decision that cannot be appealed.

Via Vice

Brown explains that the discrimination further seeps into Instagram's recent actions to remove swipe-up links to subscription sites like OnlyFans, followed by removal of posts that use hashtags like "sex, sexy, lesbian, gay, by, body live, body positive, and trans."

Although sex workers and models helped build Instagram to the success it is today, they are one of the first ones to be negatively impacted by these changes.

"If IG has the power to remove access to certain features that directly impact your income/business, the very least they could do is ensure that their moderation process is fair, consistent and unbiased," erotic artist Exotic Cancer tells Vice about the confusing and often contradictory moderation decisions made by the app.

Are you seriously going to delete my link sticker because I posted a childhood picture with my dad in the swimming pool a few months ago?! This is outrageous!! You’re playing with my career and income

— Mojiste (@Mojistelife) October 20, 2021

Many creators and artists rely on Instagram to share their work and earn money from it, however, their needs are overlooked.

"Our means of making a living aren’t ‘mainstream’ enough and it seems to agitate advertisers who partner with these sites," explains Thomas J. Allie, an adult content creator who promotes her work on the app.

Other artists and photographers have also received the same message, and sometimes for content that has been flagged that isn't explicit, and questionable as to if it violates Instagram's community guidelines.

Instagram is taking away thousands of creators link stickers for violating community guidelines. What?! This is my livelihood pic.twitter.com/98SDfF6Sf1

— beth johnson (@bethjoh33636757) October 19, 2021

"All in all I believe there is a HUGE problem within Instagram’s moderation process," Exotic Cancer says. "The discrimination is unreal. Sex-positive female creators seem to be targeted disproportionally, constantly violating the guidelines wrongfully and unfairly."

"As part of our efforts to limit the spread of harmful content that violates our Community Guidelines, we'll restrict people who have repeatedly or severely violated these policies from using the link sticker," Instagram responded. "However, we're investigating an issue where people may have mistakenly been notified that they will be restricted, and we're working on resolving this as soon as possible."

Instagram is still a powerful tool for artists and creatives across various industries, but this particular situation is an example of why, especially now, it is smart to diversify outside of the app and rely on it less. As Facebook comes under greater scrutiny over the safety of its users, the company is likely to continue to clamp down on anything that it perceives as putting the business in a negative light.

Image credits: Header photo licensed from Depositphotos.

#culture #news #facebook #instagram #instagrambusiness #instagramnews #instagramupdate #social #socialmedia #socialmediamarketing

Instagram Removes Link Sticker Access to Users Who Cannot Appeal

Instagram is tightening its reins.

Instagram is Replacing Swipe-Up Links in Stories with Link Stickers

Instagram is retiring the swipe-up link feature in Stories that allows users to direct their audience to external websites and will use link stickers -- with additional business customization features -- instead.

Earlier this year, Instagram announced its plans to give influencers more ways to make money through the branded content marketplace and other tools to entice content creators and brands to stick with the app. The latest change in the Instagram business toolkit is the removal of the swipe-up link feature, which will be replaced with link stickers starting on August 30, 2021, as reported by Tech Crunch and The Verge.

The notification from Instagram was first noticed by app researcher Jane Manchun Wong:

IG said the swipe up links will go away starting from Aug 30 and that I should use the “link sticker”

… but I searched my Stories Sticker sheet and I’m not seeing the link sticker at all (not rolled out to me).

Does that mean I’ll lose the ability to add links to my Stories?

-- Jane Manchun Wong (@wongmjane) August 23, 2021

The notification of the upcoming change in the Instagram app.

The swipe-up feature has been used by businesses and creators with larger audiences to direct their Story viewers to websites where they can learn more about the advertised product, service, or engage with any other type of content. It's only available to Instagram users who are either verified or have met a follower count threshold.

Although Instagram hasn't publicly mentioned the follower count needed to unlock this feature, it has been reported by Influencer Marketing Hub to be at least 10,000 followers.

Source: The Verge

So, why the change? Instagram explains that it offers a couple of key advantages over the soon-to-be-retired swipe-up function. Firstly, it offers content creators and companies greater control over their Stories because the link stickers will allow for different styles and sizes, and they can be placed anywhere on the Story to maximize engagement. The swipe-up feature, on the other hand, is always interacted with at the bottom of the Story, which can interfere with the design or the message.

Additionally, Story viewers will be able to engage -- such as, react and reply -- with posts that have the link stickers attached, just like with any other Story. Before the change, users weren't able to react or add feedback to the Story, and the only option has been to visit the swipe-up destination.

Although this update doesn't change the criteria for who is able to use the link stickers, Instagram says it is considering expanding access to this feature to more accounts in the future. However, this move will require extensive research and testing because it opens up the door to accounts misusing it to spread false information or spam.

Again, the new link stickers feature will be available to qualified accounts starting on August 30th.

Image credits: Header photo licensed from Depositphotos.

#industry #news #software #instagram #instagramannouncement #instagrambusiness #instagrambusinesstools #instagramupdate #social #socialmedia

Instagram is Replacing Swipe-Up Links in Stories with Link Stickers

Instagram has confirmed that it will be retiring the swipe-up link feature and replacing it with more customizable link stickers.

Instagram Photographer Fails to Deliver Sold Prints, Leaves Fans Angry

Instagram gives its users a sense of trust with people behind huge, popular accounts. One such photographer did not deliver on what he had promised and left his audience burned, with cash out of pocket, unfulfilled print sales, and in legal limbo.

It is common knowledge that what is presented on social media is not always true. Although this mainly applies to influencers who present a lavish and unattainable lifestyle or showcase endorsed products that they don't actually use, a similar notion can be applied to business conducted over social media platforms. These can make transactions appear more intimate and personable compared to traditional online stores, but it also leaves direct buyers exposed to fraud due to a lack of consumer protections in such scenarios.

As researched in-depth by VICE Senior Staff Writer Alex Zaragoza, one such case involves an Instagram-famous photographer, Ryan Shorosky, who held online print sales but allegedly failed to deliver on what he had promised to his fans.

Shorosky is a photographer and trucker with a current following of 61,500 on his Instagram page. His account is filled with rose-tinted images -- edited in his vibrant signature style -- that show his creativity in capturing details and moments found on his long journeys on the road.

In 2018, Instagram user Ghazal Sheei purchased Shorosky's print -- advertised on one of his Instagram print sales -- but received neither the print nor a refund, which prompted her to post about her experience.

"Nine months later, after several back and forths and a couple insincere apologies and excuses from him, he still hasn’t sent it. Actually, he outright stopped responding a few attempts ago," she wrote.

It took until January 2019 for Sheei to finally receive a refund, only when prompted by many other displeased customers who commented and sent emails and messages to the photographer.

View this post on Instagram

A post shared by Ghazal Sheei (@ghazalsheei)

However, Sheei's experience wasn't an isolated case. Zaragoza investigated the dubious nature of Shorosky's Instagram print sales business and found that there are numerous fans who had purchased his prints -- with most sales in the $120 range -- but didn't receive the product and were demanding a refund or, at the very least, an answer from the photographer. Some of these customers even created group chats to share their experiences and to discuss what action to take, how to report Shorosky for his unethical business practices, and how to get their money back.

Zaragoza was able to speak to Shorosky, who explained that he underestimated his abilities to keep up with the demand, as he spent most of his time on the road and couldn't afford an assistant to look after the print production. Meanwhile, some buyers received refunds months later or poor quality prints while others didn't receive anything at all, and Shorosky continued to post print sales and reportedly disabled comments under some posts to avoid unsatisfied customers warning others, Zaragoza's report suggests.

View this post on Instagram

A post shared by r y s h o r o s k y (@ryshorosky)

Although Shorosky's account was disabled temporarily by Instagram, he has since gained reaccess to it and continues to post his work and new sales, rubbing salt in his past buyers' wounds. Further, the lack of support and the ability to warn other potential buyers on Instagram who pay artists directly -- instead of using the Marketplace section -- can leave people susceptible to future issues.

Instagram might make users feel that they can closely follow and participate in their idols' life and support their art directly, but that illusion can be soon shattered when that trust is misused. Without regulation, the problem could get worse. Zaragoza writes that on the other hand, there are many artists who rely on Instagram to make a living and would see their business suffer should more regulations be introduced.

Shorosky has since been featured on the official Adobe Photoshop Lightroom Instagram Page, has taken on big clients such as Tesla, and continues to share his work online. This means that many potential new fans will find his work appealing and inspiring, while others have been left with empty pockets. VICE's report sheds a different light on Instagram's long-term plan to give creators more control to profit on the platform and perhaps undermines the platform's plan to lean more heavily into shopping as the platform pivots away from a photo-sharing app.

#culture #industry #news #camerasales #instagram #instagrambusiness #instagraminfluencer #prints #printsales #scam #scamartist

Instagram Photographer Fails to Deliver Sold Prints, Leaves Fans Angry

As Instagram leans more heavily into shopping, bad experiences could sour that move.

Instagram Plans to Give Influencers More Ways to Make Money

Instagram plans to release new tools that will help influencers profit from the app more than before, including a marketplace to find brand sponsorships.

Instagram has come a long way from the app it was in its early days. It began as a photo-sharing app, which allowed only square cropped images to be uploaded and since has evolved to become an integral part of the social media toolkit for many individuals and businesses.

Currently, Instagram users already have access to certain shopping features including a separate shopping tab that enables them to showcase products to potential customers. However, as reported by Endgadget, Instagram is working on further expanding on this with new creator shops, affiliate commerce, and a "branded content marketplace."

Mark Zuckerberg announced the plans alongside Adam Mosseri, the Head of Instagram, and explains that the company has noticed creators setting up shops and "one part of being a content creator business model is you create great content, and then you can sell stuff, and so having creator shops is awesome."

Affiliate marketing opportunities on Instagram will be improved with tools that allow the app users to get paid for promoting products; the company plans on building up "an affiliate recommendation marketplace to enable that to all happen."

To help influencers find suitable sponsors to match up with, Instagram is working on a "branded content marketplace," which, as Zuckerberg puts it, could help up-and-coming Instagram stars monetize their efforts and could create a type of "creator middle class."

View this post on Instagram

A post shared by Mark Zuckerberg (@zuck)

With brands often leaning towards already established influencers with many followers and sponsorships under their belt, these tools could help new talents to have easier access to earning opportunities through matches with a suitable brand or business, Mosseri explains in the Instagram video above.

Currently, no details are available on the conditions of these deals between an influencer and a sponsor, but, according to Zuckerberg, the plan is to offer "very favorable terms" to creators and adds that the goal of this initiative is not to make "a lot of money" to the company itself.

Endgadget explains that these tools are still in the development stage, but when launched, they could provide lesser-known individuals with a higher earning potential, considering that the current top talents on the app often acquire and formalize brand partnerships off-platform.

On the flip side, this would mean Instagram has more control over its "creator ecosystem," and it creates an incentive for users to prioritize and rely on Instagram more than on other apps as a means of generating business opportunities online. The company has already done a stellar job integrating features found in apps like SnapChat, TikTok, and Clubhouse into its platform to curb the tide of competitors, but building a monetary reason for users to stick with Instagram is, of course, only good news for Instagram.

Image credits: Header photo by Anete Lusina.

#industry #news #instagram #instagramannouncement #instagrambusiness #instagrambusinesstools #instagramupdate #markzuckerberg #social #socialmedia #zuckerberg

Instagram Plans to Give Influencers More Ways to Make Money

Instagram plans to release new tools that will help influencers profit from the app more than ever before.

Five tips to use Instagram business growth in 2020.

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