Omnichannel Service for Indian Markets with Hinglish Support

If you sell in India, you already know how people talk: a little Hindi, a little English, and a lot of warmth. A customer might message appointment cancel karna hai on WhatsApp, call to ask refund kab milega?, then tweet in English about delivery delays—all for the same issue. When your systems treat those as three separate conversations, customers repeat themselves and lose patience. An Omnichannel Service built for India fixes that by carrying context across channels and understanding Hingli...