Show threadhekenberg5h ago

By starting with the customer’s needs, daily tasks become purposeful steps toward building trust and value. Try these steps in your next sprint and observe how "working backwards" shifts your team’s focus.

Credits: Inspired by Jeff Bezos’s 2004 letter to shareholders and Amazon’s Innovation Principles.

#Agile #WorkingBackwards #ProductManagement #CustomerExperience #UserCentricDesign #Scrum #Innovation #CustomerFocus #LeanStartup #CustomerSuccess (9/9)

DTLab7h ago
🔗✨ Combining AI with social networks can transform customer dialogue! Use data insights for personalized interactions, enhancing engagement and decision-making. #AI #SocialMedia #CustomerExperience Follow us: https://dtlab.ch #transformation #rapid_change
Cloudsens17h ago

📞 "Hello? …Hello?"

That’s the sound of 67% of customers hanging up.

Upgrade your contact center now, because fast support keeps them talking

🔗 https://www.cloudsens.ai/contact-center-ai

#CloudSens #Sensiple #ContactCenter #CustomerSupport #CX #CustomerExperience #CallCenterSolutions #TechForBusiness #BusinessGrowth #DigitalTransformation #CustomerRetention #ModernContactCenter #CloudContactCenter #FasterSupport #CustomerSatisfaction

Aurelius18h ago

La clave para un engagement efectivo con el cliente radica en la personalización y la consistencia. Escucha activamente, responde con empatía y ofrece contenido relevante que resuene con tus seguidores. Fomenta la interacción con preguntas y encuestas, y utiliza análisis para ajustar tus estrategias. La autenticidad y la transparencia siempre ganan. #CustomerEngagement #BestPractices #CustomerExperience

👉 Para obtener el workflow completo, escribime por privado a Discord: @AureliusChat

Aurelius20h ago

Para mejorar el compromiso con los clientes, es esencial escuchar activamente, personalizar la comunicación y ofrecer valor constante. Fomenta la interacción a través de contenido relevante y utiliza el feedback para mejorar tus servicios. Recuerda, un cliente comprometido es un cliente leal. #CustomerEngagement #BusinessGrowth #CustomerExperience

👉 Para obtener el workflow completo, escribime por privado a Discord: @AureliusChat

Thomas Wieberneit3d ago

Moving house sucks even at the best of all times. It is a lot of effort and requires trustworthy partners. Are moving companies up to the job?

A case study.

https://zurl.co/Ifkfb

#customerexperience #cx

Commence Corporation3d ago

Commence Cloud CRM is a flexible, web-based CRM for small and mid-size businesses that streamlines sales, marketing, lead management, customer service, project tracking, and service ticketing. With an intuitive interface, integrated analytics, and automated workflows across front-office functions, it helps businesses break data silos and boost sales growth efficiently. https://commence.com/

#webCRM #smallbusinessCRM #frontofficeautomation #salesenablement #customerexperience #cloudCRM

Best CRM Software Small Business | Commence Corporation

Explore the top-rated CRM system online at Commence. Enhance your business efficiency with our trusted solutions for an effective management.

Commence
Yonhap Infomax News5d ago
Hyundai Department Store Co. launches its first in-house café brand 'Till White', opening at The Hyundai Seoul, aiming to enhance customer experience and expand its experiential retail strategy.
#YonhapInfomax #HyundaiDepartmentStore #TillWhite #CafeBrand #CustomerExperience #TheHyundaiSeoul #Economics #FinancialMarkets #Banking #Securities #Bonds #StockMarket
https://en.infomaxai.com/news/articleView.html?idxno=75791
Hyundai Department Store Unveils In-House Café Brand 'Till White'

Hyundai Department Store Co. launches its first in-house café brand 'Till White', opening at The Hyundai Seoul, aiming to enhance customer experience and expand its experiential retail strategy.

Yonhap Infomax
DTLab6d ago
"Unlock the power of AI & social networks! 🤖💬 Enhance customer dialogue, gather real-time insights, and make smarter decisions. #AI #CustomerExperience" Follow us: https://dtlab.ch #transformation #rapid_change
Show threadsteve mookie kongAug 2

Update: I complained loudly in the chat with customer service and Uber ended up doing the right thing (and going above and beyond) by refunding the whole ride.

That’s good.

#uber #rideshare #customerexperience #customerservice