Unpacking #SAPConnect 2025. Lots of information on #CX, #A,I #apps, #data and flywheels.

But most importantly: What is the connection between Enterprise Software and Cinderella?

https://zurl.co/NfTJ3

Calling AI Agent: The Future of AI in Customer Service

👉Read full article: https://promoteproject.com/article/201342/calling-ai-agent-the-future-of-ai-in-customer-service

#AI #CustomerService #Automation #AIinBusiness #CallCenterTech #FutureOfWork #CX #DigitalTransformation #SmartAI #AIHelpers

𝐂𝐃𝐏𝐬: 𝐇𝐞𝐥𝐩𝐟𝐮𝐥 𝐨𝐫 𝐂𝐫𝐞𝐞𝐩𝐲? 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐨𝐫 𝐒𝐮𝐫𝐯𝐞𝐢𝐥𝐥𝐚𝐧𝐜𝐞?

Your data gets stitched. You get targeted. Sometimes it’s helpful. Sometimes it’s creepy. But you don’t control it.

Meanwhile, CX teams face the pressure: Personalize. Perform. Comply. Amplify.

This post breaks down both sides—consumer and strategist. 🔗 https://ashishvarghesethomas.wordpress.com/2025/07/29/cdps-customer-insights-expert-views/

#DigitalTrust #PrivacyDesign #CX #EthicalMarketing #MastodonThoughts #CustomerJourney #DataEthics

Toyota acusa rivais de marketing enganoso sobre tecnologia "mild-hybrid"
🔗 https://tugatech.com.pt/t72475-toyota-acusa-rivais-de-marketing-enganoso-sobre-tecnologia-mild-hybrid

#bateria #CX #gasolina #marcas #series #tecnologia 

If you are planning on going to a cyclo-cross race in Belgium 🇧🇪 this season, tickets for the Telenet Superprestige Series are starting to go on sale.

Including for the night race at #Diegem on 30th December! 🌛🚴🚴‍♀️🚴‍♂️

https://www.superprestigecyclocross.be/en/calendar

#CycloCross #Veldrijden #CX #Cycling #BikeTooter #Superprestige

Deliver seamless, consistent customer experiences across voice, email, chat, WhatsApp, SMS & social—all from one unified platform.

Track every interaction, maintain context, and never let a conversation fall through the cracks. With ID Cloud premium contact center software, every channel becomes a growth channel.

#Omnichannel #UnifiedPlatform #CX #ContactCenter #CustomerExperience #CustomerSupport #CallCenterSoftware #ContactCenterSolutions #30years #IDCloud #Teckinfo

It's the first televised Belgian cyclo-cross race today. The Exact Cross in Meulebeke. The Elite Women have just finished and the Elite Men are about to start.

Looks like a good field. No Eli Iserbyt. He's there and has been interviewed but not on the start line.

#CrossIsComing

#CycloCross #Veldrijden #CX #Meulebeke #Cycling #BikeTooter

How to Leverage a Cloud-Based IVR System for Call Center Success in 2025

Read more: https://invastor.com/blog/211872-How-to-Leverage-a-Cloud-Based-IVR-System-for-Call-Center-Success-in-2025/

#CloudIVR #CallCenter #ContactCenter #Automation #CustomerExperience #CX #AIinSupport #VoiceTech #BusinessAutomation #CRMIntegration #IVRSystem #TechInnovation2025