OpenAI could debut a multimodal AI digital assistant soon

According to The Information, OpenAI is working on a new model that can understand speech intonation and can use vision to help tutor students or offer information.

The Verge

Why do people call #customerService Centers to verbally harass #workers and #CustomerServiceAgents ?

I understand with your some services you feel heated but why should any of my colleagues be called stupid or disgusting for simply asking the person 1 time to repeat their phone number to find their account? Especially when they're in the BEST disposition to help?

I get we work w/ the elderly population but the abuse to phone agents in the US is incredible. #Fediverse is it like this globally?