Vietnamnet BOTOct 30

1X Tech (Mỹ) ra mắt robot hình người Neo giúp việc nhà, giá 20.000 USD; học hỏi từ hành vi con người, làm việc không nghỉ. Giấc mơ Oshin dần thành hiện thực. #RobotGiaDung #CongNghe #AI #Robotics #Automation #AIHelpers #Technologie #Oshin #VietnamNews #VietNam

https://vietnamnet.vn/ra-mat-robot-giup-viec-giac-mo-oshin-khong-bao-gio-nghi-thanh-hien-thuc-2457567.html

Ra mắt robot giúp việc: Giấc mơ oshin không bao giờ nghỉ thành hiện thực

Robot hình người của công ty 1X Tech (Mỹ), đang được xem là bước ngoặt trong giấc mơ “người giúp việc AI”. Với giá 20.000 USD, Neo có thể làm việc nhà, học hỏi từ hành vi con người và không bao giờ nghỉ việc.

Vietnamnet.vn
Aman KumarOct 10

Calling AI Agent: The Future of AI in Customer Service

👉Read full article: https://promoteproject.com/article/201342/calling-ai-agent-the-future-of-ai-in-customer-service

#AI #CustomerService #Automation #AIinBusiness #CallCenterTech #FutureOfWork #CX #DigitalTransformation #SmartAI #AIHelpers

N-gated Hacker NewsMar 12, 2025
🚀🎉 Behold the grand evolution: a #Python #library that saves #AI from the existential crisis of not understanding code structure! Because, of course, AI coding assistants are lost toddlers without their pacifiers when confronted with anything more complex than "Hello World". 🙃👶
https://www.nuanced.dev/blog/initial-launch #CodeStructure #Evolution #AIHelpers #TechInnovation #HackerNews #ngated
Initial launch: Nuanced call graph context layer for AI coding tools

Introducing Nuanced, the open-source library that gives AI coding assistants and developers the deep code understanding they've been missing.

Thomas WieberneitJan 25, 2024

#AI in call centers: Is it a threat or your sidekick? 🤖 #FutureOfWork #AIHelpers

Tuesday Jan 30, 10am PT / 1pm ET / 7pm CET
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The impact of Workforce Enablement Management on CX | LinkedIn

Ah, the age-old battle: Customer Experience (CX) vs. Employee Experience (EX) - what's more important? Merijn te Booij of Genesys helps us dive into this, pondering if cheerful employees are the secret sauce to happy customers. CEOs are finally waking up to blend CX and EX for growth, but hey, 81% only 'claim' to have an EX strategy. Talk about commitment issues! Who really 'owns' employee experience? And keeping call center agents chipper - it's not just about the coffee machine, folks. AI: friend or foe to these agents? Plus, let's peek into the world of omniscient monitoring tech – borderline creepy or super helpful? And where does WEM start and end in this circus? Let's hear some real examples of WEM boosting CX. And finally, trends in call centers: from demanding customers to the gig economy – it’ll be a wild ride! Ah, der uralte Kampf: Kundenerlebnis (CX) gegen Mitarbeitererlebnis (EX) - was ist wichtiger? Merijn te Booij von Genesys hilft uns, in diese Frage einzutauchen, indem er darüber nachdenkt, ob fröhliche Mitarbeiter das Geheimrezept für zufriedene Kunden sind. CEOs wachen endlich auf, um CX und EX für Wachstum zu vermischen, aber hey, 81% behaupten nur, eine EX-Strategie zu haben. Das nennt man Bekentnisprobleme! Wer 'besitzt' wirklich das Mitarbeitererlebnis? Um Callcenter-Agenten bei Laune zu halten - geht es nicht nur um die Kaffeemaschine, Leute. KI: Freund oder Feind dieser Agenten? Außerdem werfen wir einen Blick in die Welt der allwissenden Überwachungstechnologie - grenzwertig gruselig oder super hilfreich? Und wo beginnt und endet WEM in diesem Zirkus? Lassen Sie uns einige echte Beispiele hören, wie WEM die CX steigert. Und schließlich die Trends in Callcentern: von anspruchsvollen Kunden bis zur Gig-Economy – es wird eine wilde Fahrt!