Runbox

@runbox
701 Followers
107 Following
333 Posts
Sustainable email service powered by 100 % renewable energy, fully committed to privacy and security. Based in Norway, independent and employee-owned. 

Websitehttps://runbox.com/
Help Centerhttps://help.runbox.com
Bloghttps://blog.runbox.com
Statushttps://status.runbox.com
Show threadRunbox1d ago
@tudobem Thanks for reaching out. Currently, DNSSEC isn’t currently part of our supported features, but you can can enable it by using a third-party DNS provider and pointing your email to Runbox. Let us know if you have any other questions—we’re happy to help!
Runbox4d ago

🚀 What if tech respected your privacy and the planet? We’re making it happen.

✅ Privacy – We never exploit your data
✅ Sustainability – Powered by renewable energy
✅ Responsibility – Committed to ethical practices

Recognized with the Ethical Consumer Best Buy label since 2020.
Join us in choosing ethics over exploitation. https://blog.runbox.com/2026/03/runbox-is-an-ethical-best-buy/
#EthicalTech #Privacy #Sustainability

Show threadRunbox4d ago
@kelvan Thanks for bringing this to our attention! We have forwarded the issue to the team. In the meantime, if you want to contact Support either at [email protected] or submit a ticket through support.runbox.com, they can help you with your account.
RunboxMar 12
We've published a detailed post-event analysis of the March 4th 2026 outage that disrupted our email services. We sincerely apologize for the inconvenience and thank you for your patience. Here’s what happened, why, and the steps we’re taking to prevent a recurrence: https://blog.runbox.com/2026/03/post-event-analysis-of-email-service-incident-march-4th-2026/
Post-Event Analysis of Email Service Incident March 4th, 2026 - Runbox Blog

On March 4th, our email services experienced a major outage caused by a cascade of hardware failures—multiple disks failed in quick succession, and a critical server went down, impacting virtual services. We’ve since replaced the failed hardware, rebuilt the affected systems, and fully restored service. No user data was lost, and we have been taking immediate steps to prevent a recurrence.

Runbox Blog
RunboxMar 8
** Status Update **
Some users have experienced lingering login issues with email clients. After boosting IMAP resources and resolving NFS configuration problems, services are now fully restored. We apologize for the inconvenience.
Show threadRunboxMar 7
@schmudde Hello, so sorry to hear you are still having issues. Everything is up and running normally now. If you are having if consistent errors, you can try restarting and/or removing and re-installing the client/app. Please contact [email protected] if you continue to have issues. Thank you.
Show threadRunboxMar 5
@gMoon We appreciate the kind words and the support! Your message has been forwarded to the team 🙏
RunboxMar 5
** Status Update **
All systems go and IMAP/SMTP issues have now been resolved. A big thank you to everyone for hanging in there with us. We'll come back with more information.
https://status.runbox.com
Runbox Service Status

RunboxMar 5
** Status Update **
Work to rebuild affected disks is progressing, as is identifying and resolving compounding errors.
We expect email services will continue to stabilize over the next few hours and again, we apologize for the inconvenience and delays.
https://status.runbox.com/2026/03/04/email-service-access-issues-5/
[Ongoing] Email service access issues – Runbox Service Status

Show threadRunboxMar 5
@clare_hooley You are very kind! We hope so too!