RunboxMay 26

We made a support assistant to help give quick answers to questions about Runbox, any time of day.

Meet Boxy. It is standalone, has no memory, no email access, no agenda - and also powers our DNS Compliance Checker.

We know AI raises questions. Here is how we approached it:
👉 https://blog.runbox.com/2026/05/ai-llms-and-boxy/

Try it: https://help.runbox.com
https://boxy.runbox.com/dns-checker.html

#Privacy #Email #DNS

Show threadDjoerd Hiemstra 🍉May 26
@runbox 👎
Show threadRunboxMay 26
@djoerd we hope you’ll read the blog article. Boxy only draws on our own help documentation, and is a faster way to search our help site.
Show threadDjoerd Hiemstra 🍉May 26
@runbox Fair enough, I now did that and tried boxy. It's pretty good. In particular, I like how it responded with: "This is a feature request that goes beyond what I can answer, and it's worth raising directly with Runbox Support", instead of making something up. Well done.
Show threadRunbox
@djoerd excellent - glad you gave it a try! Will forward your points to support.
May 26 at 1:52pmMastodon for iOS