Hey Germany, how is your Digitalisierung going?
My vodafone-provided modem stopped working. First technician appointment available is five days from now.
No sir, he cannot bring a replacement modem with him. But it is okay if you use some self-purchased modem, sure. But that will require an Aktivierungskode.
Oh ok, I have that from when I signed the contract
Sorry sir, that's too old, you need a new one.
Ok send me my email is [email protected]
No sir. We are sending it by post. For security.