Hey Germany, how is your Digitalisierung going?

My vodafone-provided modem stopped working. First technician appointment available is five days from now.

No sir, he cannot bring a replacement modem with him. But it is okay if you use some self-purchased modem, sure. But that will require an Aktivierungskode.

Oh ok, I have that from when I signed the contract

Sorry sir, that's too old, you need a new one.

Ok send me my email is [email protected]

No sir. We are sending it by post. For security.