| tootfinder | https://tootfinder.ch |
| tootfinder | https://tootfinder.ch |
I just found a WONDERFUL new use of AI!
I just contacted a vendor for support through their web chat interface, and the agent I got responded with one of those terrible canned responses that has nothing to do with my actual issue.
This has long infuriated me, but today, thanks to AI, I realized I had a new option for dealing with it!
Inspired, I replied, "Hey, you sound like an AI which hasn't understood my issue. Could you get a human to read my ticket?"
This is tremendous! Now that we have LLMs in the wild, when a human flunks the Turing Test, I can politely accuse them of being an AI and ask them to escalate my interaction to a human.
Everybody should do this. It will transform customer service.
New post: I read a really great book recently, "Naming Things", that explains why picking the right abstractions in development is so hard.
The book goes into explaining what makes good names (variables, classes, etc.) good and heuristics for picking them.
Admittedly a little crestfallen so many people criticized his first trip to outer space two years ago, billionaire and former Amazon CEO Jeff Bezos said today he was genuinely touched by how many p…