@film_girl That stinks. I have yet to hear anyone who has had a good experience with this program. Apparently it is especially bad if you have a computer with multiple users who are signed in with AppleIDs too. Also doesn’t seem to work for families.
It’s mind boggling that the very apparent shortfalls have not been addressed or promoted warnings that specific circumstances are not covered. @siracusa has a whole story too!
@rmondello I haven’t flown in it myself but I have heard good things about it being a more restful experience at a lower cost than business class. I generally really like the reviews from The Points Guy