Christina WarrenHUGE PSA. There is no way to add your iPhone with Apple Care on an iPhone Upgrade Program to Apple Care One. No matter what they tell you. They require you to LEAVE the Apple Upgrade program to do so. Absolute garbage customer service. Garbage. Avoid Apple Care One at all costs! Cc @jsnell and @dmoren
benostrander@film_girl That stinks. I have yet to hear anyone who has had a good experience with this program. Apparently it is especially bad if you have a computer with multiple users who are signed in with AppleIDs too. Also doesn’t seem to work for families.
It’s mind boggling that the very apparent shortfalls have not been addressed or promoted warnings that specific circumstances are not covered. @siracusa has a whole story too!