@tantramar They don't understand pricing and cost, do they? It's the first time in 8 years in business that someone asked me that and had a temper tantrum when I said NO.
Back in the ‘90s I had a small business writing and designing resumes for people. Most people were happy to have the help, but every once in a while…
There was the guy who asked what he’d get for $10. (The cheapest package I sold started at $50…so umm…nothing.)
And the university student who kept calling me for edits — at 1 am! (Stop that you weirdo.)
Most people are reasonable humans, but some are just clueless. 🤨
@tantramar lol Seriously?!
Yup. There’s always a few…and they’re so ridiculous we remember them decades later. 😂
The other ones I’ve learned from are what I call the “carrot danglers.” You know, these are people who try to convince you to give them steep discounts “just this time” because they’re going to bring you a HUGE contract later. Nope. Nopety, nope, nope.
That’s a good thing. When you’re young, ambitious, and inexperienced, a certain kind of client will unabashedly disrespect your time, then promise to bring you untold riches…at some point in the future. Luckily, it doesn’t take long to see the pattern and find ways to head it off at the pass.
@tantramar So, no wine with the dinner, then. ;)
@KimberlyN @bonaventuresoft @CatherineBabault Worked for a difficult client through an ad agency in the late-1990s or early 2000s.
The agency rep in the middle of all this was incapable of saying “no” to this (or any?) client, so they’d trained the client to expect virtually unlimited revisions without any changes in either deadlines or cost.
Which is madness.
They actively exercised this power, taking on a throw-more-shit-at-the-wall, I’ll-let-you-know-if-I-like-any-of-it approach to the creative brief.
Which is madness.
I quickly disabused all involved of the notion that I would work this way. In the end, I think everyone was happy with what got delivered.