We’re not just designing features anymore—we’re deciding what systems are allowed to do. Most teams skip that step. What if the real design problem isn’t automation, but delegation? Where should systems act—and where should they stop? #uxdesign #productstrategy #ai #humancentereddesign #AgenticAI

https://www.designative.info/2026/03/27/from-understanding-work-to-designing-delegation/

From Understanding Work to Designing Delegation » { design@tive } information design

Task analysis reveals how work really happens. Designing delegation turns that insight into boundaries, control, and safe automation.

{ design@tive } information design
delegation gets skipped because it's harder to spec than automation. 'should this system ask' requires knowing when uncertainty matters — most product teams don't have a framework for that.