One of the things that bothers me about public EV charging is the way most companies are set up as a pre-pay system, whereby you ‘load’ your account with funds prior to charging. This means that the company is always in possession of your money for a service they have not yet provided. The best solution I’ve found was to use one provider (ChargePoint) who has reciprocal agreements with virtually every other charging provider around here (including BC Hydro) so I only have to top up one account vs. having balances with many.

Enter BCHydro. This morning I’ve received three emails from them because apparently I have an outstanding negative balance of $1.86. (This would have been because a charging session went over the available balance on my account). I went to the app, as instructed, to pay the balance but the minimum amount they will let me top up my account with is $10.

Sure, I could just pay it, and leave the $8.14 in there in perpetuity, but fuck that! Why should they get to hang onto that money?

I’ve emailed them asking them to provide another way for me to pay the outstanding balance. We’ll see how that goes…

#BCHydro #EV #EVCharging

I checked. The last transaction I had with BCHydro was March 24, 2022. 🤨

#BCHydro #EV #EVCharging

The other reason I don’t use BCHydro is that I have RFID keychain tags for ChargePoint, that I can tap at the chargers to pay for the session. This can be handy if you run into a connectivity issue with the app.

#BCHydro #EV #EVCharging

@crispius
Demand interest payments on your money
@SnowyCA
Well right now they’d be the ones demanding interest on the $1.86 I owe them. 🙂

@crispius

I fully agree with you. There is no technical reason that charging providers can do the same as gas stations and obtain a preauthorization prior to charging, then only actually charge you the amount you used.

@RantingCanuck
This. The only chargers I’ve found that work this way are the 7-Eleven ones.

@crispius

100%
Flo is the same way.

@rightsprung
They all are. Its stupid.
@rightsprung
Well, almost all. The 7-Eleven chargers are just pay-per-use. Like they all should be.
@crispius @rightsprung BC has chargers at the 7-Eleven? What a future! There are so few public chargers in Ottawa. There seems to be more on the Quebec side.

@dan613 @crispius

Montreal is fantastic for chargers. And free parking while charging.

@rightsprung @crispius

NBPower piggy-backs on the Flo network, so the same.

Taylor Ford in Moncton has 150kW pay-per-use chargers with tap and go. Very convenient.

@crispius It is kind of weird. Gas stations have had pay at pump for decades. I don't know why EV charging stations make it so much more complicated.
@anakin78z
It’s basically just a version of vendor lock-in.
@crispius Another thing is that you're basically paying for parking ($/h) as opposed to energy ($/kWh). So I pay more for energy becasue I own a slow-charging antique.
@crispius I was going to say that i look forward to hearing how it goes, but also decided to go check on Hydro's site, as I figured there's no way they'd be allowed to hold your money if you asked for it back.

Sure enough, it looks like there's a lot more (positive) stuff going on than there was not too long ago.

You should be able to call them and settle up just the amount you owe without having to deposit anything further.

It also looks like their QR codes should allow one to pay for a session without having an account or membership, and i think even better, they're rolling out card readers on the chargers.

https://www.bchydro.com/powersmart/electric-vehicles/public-charging/charging-help-centre.html
How to use BC Hydro EV chargers

@crispius Send them a check in the mail.