jolla1d ago

A heads up to everyone who has pre-ordered the new Jolla Phone.

The moment to complete your order is getting close and soon you will be able to finalize your full payment - personal email will follow soon.

Thank you for your trust and your patience. The Jolla Phone exists because of you. ❤️

#Jolla #SailfishOS #DigitalSovereignty #PrivacyFirst #CommunityPowered #European

Show threadJohan Wassberg 🦭1d ago
@jolla tried to contact you via email about refund but haven’t heard back for at-least a week. What’s up with that?
Show threadVleeuwe1d ago
@theseal @jolla likewise... We'll see - I bet they're a bit busy handling 400% more orders than the budgeted 2000 phones
Show threadKristoffer Lawson1d ago
@RWvanLeeuwen @theseal out of interest, why the refund?
Show threadVleeuwe17h ago
@Setok @theseal I've posed this because of the lack of communication. I want tk complete the purchase and not have to wait for over half a year
Show threadKristoffer Lawson16h ago

@RWvanLeeuwen @theseal what communication would you like to see?

That might sound like a dumb question, but it’s honest and asked because they do seem to post somewhat regularly but perhaps you are looking for a specific style or channel.

Show threadVleeuwe
@Setok @theseal Hi, TL;DR: the communication from @jolla comes across as 'hey lets just post something and then the community will figure itself out'...
I've raised a ticket with the Jolla staff but there was not a single reply after two weeks. The above post is the second form of communication from Jolla that Ive seen after preordering. What I did see in the meantime was that another batch of perordering was opened. But then again @jolla did not reply to any type of question from my side so I am presuming they do not want* to respond to questions/tickets and instead are choosing to work themselves to death or whatever :-) [edit: typo]
7:25amWeb
Show threadKristoffer Lawson12h ago
@RWvanLeeuwen @theseal OK, that’s curious as I’ve seen regular posts about the development of the new phone. Perhaps on inbound messages the have indeed been super worked. It is a pretty tight team doing it compared to the big players :)