Nic
Something has definitely changed in the past few years where my anxiety-riddled millenial brain went from yay saas, now I don't have to speak to a human to deal with this thing, to fuck saas, give me a person I can call instead of being stuck in broken software for hours
Mar 16 at 1:14amWeb
Show threadNicMar 16
This post is inspired by my accountants, whose fancy portal threw a heart-attack inducing warning that I hadn't paid my bill to the tune of thousands of dollars and they were going to terminate my account immediately. It took me ages to get onto a call (had to pretend I was a new client to get on a call with their sales people) and they just went like 'lol we'll tell the devs sorry about that tho'
Show threadKeenanMar 16
@NicMakesStuff SAME. I am now a “just gonna run out to the store to pick up this one item just to feel alive” person rather than an “I’ll just order this online and stay secluded from the world” person.
Show threadNicMar 16
@keenan If you never went to the store how can you treat yourself to the 'I-went-outside today-reward-ice-cream', one of life's greatest joys
Show threadKeenanMar 16
@NicMakesStuff wow it’s like you’re inside my brain.
Show threadDawn Tåke 🌙 Mar 18

@NicMakesStuff
This is one reason I'm getting my mom off of AT&T. Getting a human from them is like pulling nails. And for a phone company, the guy had awful reception. Only time I've had worse was calling India about my Xbox 360's RRoD.

US Mobile has humans on the phone, email, or chat. Its really nice. ...Though the latter two I've thought I should try sending prompt injections just to make sure.

Show threadNicMar 18
@Tourma yesss, hit them where it hurts and let them know that shitty bot service is never acceptable!!