Does anyone know the secret of connecting a laptop to Auckland Libraries' WIFI? My Android devices are fine but my Lubuntu laptop just won't. It connects, I get a DHCP address, but it doesn't register with Tomizone so all requests are blocked. I can't get it to go to the Tomizone portal so I can't do anything. Last time I tried it I sent a support request to Tomizone and got zero response. I just sent another one.
It worked about a year ago if I fiddled with the DNS settings, but not any more.
Maybe someone knows the current trick?

#tomizone #linux #support #AucklandLibraries

Thanks for the help guys. This time Tomizone support did get back to me and I did get connected.

I'm not completely sure which step was key to making it work.
I had already cleared the Chromium caches, including the dns cache, and that alone didn't help.
I set the captive portal service to true in FF and that was encouraging in that it popped up the "get connected" page, but it failed after that.
Then I restarted the network service, still no joy in FF
But when I went into Chromium it worked. FF requests worked after that too. So Chromium managed to register me okay at that point.
I'm using de-googled Chromium, so it's safe enough. It must do some handshake that FF doesn't (or not without further tinkering).

@phil_stevens @ThisCJ @Phil_Tanner @jackyan

@rogerparkinson @phil_stevens @ThisCJ @Phil_Tanner @jackyan I've definitely been able to do it with FF and Debian at the central branch recently. It did take a few goes of connecting and reconnecting, almost as if something needed to "settle" before it could work. But I didn't do anything special other than try again.
@stephen @phil_stevens @rogerparkinson @ThisCJ @Phil_Tanner Repeated attempts over 45 minutes without changes to the settings worked for me once (in Wellington), but soon my hour was up. Library staff didnʼt know and neither did their support line, both of whom claimed my situation was unique (obviously not).