Hannah GraceSometimes, people on Facebook don't know the Fediverse exists.
The European Commission likes to tell them. 💜 😉
The European Commission likes to tell them. 💜 😉
Lucien@hpod16 the problem is that the same people that don't know will run into lots of UX issues when trying Fediverse. I know a few sadly...
@lucien
I know, I know...
When I first started (a week ago), I struggled with understanding the federated nature.
But I just put out a post to ask questions, and people explained things to me, and I was amazed with the awesome community out here!
I know, I know...
When I first started (a week ago), I struggled with understanding the federated nature.
But I just put out a post to ask questions, and people explained things to me, and I was amazed with the awesome community out here!
@hpod16 I agree 😁 I ended up on Reddit rabbit holes and documentation pages to learn some things. This user type will however not search and if they can't ask their friends or family for help, they give up.
Still, steps are taken to make this process more user friendly, which is great!
Petra van Cronenburg@lucien @hpod16 Mastodon is already preparing a better start for newcomers with a help structure. We also have the hashtags fedihelp and askfedi for finding people who help with any questions. And I warmly recommend @FediTips with their great guide https://fedi.tips - easy to understand!
Fedi.TipsIf anyone has any questions about using this place, I'm happy to give direct tech support to them. I'm especially trying to help new and non-technical people.
And as Petra linked above, I've got a website full of non-technical easy-to-understand help at https://fedi.tips