Chris Alemany🇺🇦🇨🇦🇪🇸Feb 27

How many times do these situations have to happen before government stops hanging out at the the lobbyist's cocktail party and actually does its job regulating companies and protecting citizens?

“If the airline is unable to re-book a passenger on its own or partner airlines departing within 48 hours of the original departure time, they have to buy the passenger’s seat ticket on the next available flight of any carrier. And that means including competitors. That’s what the law says, that’s what WestJet has to do. The problem is that WestJet is flouting the law. WestJet treats the law as if it was just friendly recommendations.”

#Canada #CanPoli #WestJet #Airlines #PassengerRights #CdnPoli #Liberal #Mexico #PuertoVallarta
https://globalnews.ca/news/11708764/ghosted-canadians-stranded-puerto-vallarta-abandoned-westjet/

‘Ghosted’: Canadians stranded in Puerto Vallarta say they are abandoned by WestJet

British Columbians who were stuck in Mexico after violence erupted in Puerto Vallarta say they feel abandoned by WestJet with no help to get home.

Global News
Show threadJean-François MezeiFeb 27

@chris But, say you were booked on Feb 22 or 23 and your flight is cancelled. If the flight on Feb 24 was already full, they won't be able to accomodate many that were displaced by the 22 and 23 cancellations. And apply this to all airlines.

These vacation spots tend to have high load factors so no spare seats to accomodate those whose flights were cancelled day before.
Where there is a will, there is a way, and Westjet could have flown empty plane to PVRto repatriate on two days.

Show threadChris Alemany🇺🇦🇨🇦🇪🇸Feb 27
@jfmezei Just quoting what the expert said! :)
Show threadJean-François MezeiFeb 27

@chris

https://www.westjet.com/en-ca/news/2026/westjet-service-update--travel-to-mexico

February 24, 2026 - 12:19 p.m. MT

Currently, WestJet's priority is reaccommodating guests who were originally scheduled to return Sunday, February 22 and Monday, February 23. As all carriers have limited or no available seats, we have added additional flights to accommodate.

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One question here is whether Westjet left a couple of passengers fall through the cracks, or whether there was grossly insufficent capacity and a whole lot were left stranded.

WestJet service update: Travel to Mexico

WestJet is carefully monitoring the ongoing situation in Mexico, with the safety of our guests, crews and ground partners as our top priority.

Show threadJean-François Mezei

@chris Showing the severity of situation on the 22nd: Airplanes in flight were diverted.

February 22, 2026 - 1:07 p.m. MT

At this time, we have diverted seven flights enroute to Puerto Vallarta (PVR) and cancelled 37 additional flights to and from PVR, Guadalajara (GDL) and Manzanillo (ZLO).

Feb 27 at 9:14pmWeb