ThatWeirdGuy1001How customer service jobs be
IninewcrowBored apathetic McDonald’s worker: …. please sir, get off the table …. (then walks away to check the deep fryer)
Ironically I currently work at McDonald’s and could not give a single fuck less about what customers do anymore.
The burnout is real 😮💨
QwazpoiAs someone who has never worked in fast food I’m curious as to what TF is happening when I ask for a burger with no pickles.
The McDonald’s near me has decided that if I order with no pickles I should get a cheeseburger with no onions, no pickles, no ketchup, and a ton of mustard. What’s up with that?
All I can say is 90% of the people working there literally do not care about anything. It’s like a factory assembly line where you just mindlessly go through the motions and if you mess up who tf cares.
You say this but I find that orders are way more accurate today with app based ordering than ever before.
I used to have issues all the time with placing orders over intercoms or even face to face 10-30 years ago, but ever since I could enter in exactly what I want, the mistake rate went way down. I think it was just shitty intercoms combined with awkward terminals.
Also it reduces it to just the person making your food who isn’t paid enough to give a shit instead of them and the person taking your order. One less point of failure
BananaIsABerryCan’t speak for McDonald’s but I did work for DQ for a while. I think this is true, some people don’t get close enough or speak up/clearly enough to understand through the shitty outdoor microphone.
Then you have a POS that MAYBE someone programmed conveniently, but most likely not. Some settings won’t be there at all for some people’s requests, so a custom note needs to be added.
If you ever look in the back of a lot of fast food places, they often are understaffed so you’ll have someone trying to fulfill multiple roles which easily leads to mistakes. In particularly stressful situations, there were times I prepared so many things at once that I had just forgotten to add meat to a hamburger, or just marked the wrong order number on something.
Maybe McDonalds needs a quality engineer to design poke yoke processes and do MSA testing & gauge R&R.
Montagge
chewablesThe underpaid worker is venting his anger at the customer who demands special treatment. The customer is causing the employee extra mental & physical work without giving the employee extra pay.
I wonder why it’s so different in the US compared to my country (Denmark). McDonald’s has been awarded “best workplace” for several years in a row.
We do have much stronger regulations on employee welfare, mostly from unions. And of course much higher pay.
I wonder why it’s so different in the US compared to my country (Denmark)… We do have much stronger regulations on employee welfare, mostly from unions. And of course much higher pay.
Truly, no one can know why things are better over there than over here…
I’m not sure if you’re meaning why our regulations are worse, or why our working environments are worse. The first is because the rich have done wonders capturing our politicians so they can capture our media so they can manufacture consent to allow people to be willingly crushed by the machine while people are too exhausted by the system to organize and fight back. The second is caused by the first, and also helps reinforce the first because so many of us are temporarily embarrassed millionaires who would blow a blood vessel if those who didn’t deserve it got help (but they’re different and totally deserve it).
undefinedThis is how some shithead would behave because he thinks he’s right and can’t even invest 1 brain cell to imagine that some overworked and underpaid dumbass is missing just this in their life, one the reasons i got out of the food and beverage because here’s my take on “the customer is always right” after 10 years of working in F&B “the customer can go fuck themselves”, it’s an ungrateful and underappreciated job branch that most stop working in because they start to hate humans
The worst part is it happens on a consistent basis and the same people always come back just to complain again
Sam Walton, founder of Walmart, was the guy that coined the phrase, “the customer is always right.” The thing is, he doesn’t mean on the micro level. It was to combat the idea that consumers were ignorant of what they wanted to buy and needed the corperate executive to tell them. Walton accurately surmised that if you didn’t sell the product customers wanted, regardless of your opinions, they’d just buy it from your competitors. Unfortunately, every entitled dickbag hears the phrase and thinks it means them specifically.
An example of the original intention is when an executive decides we need AI in a product and that leads to a drop in purchases. The right thing would be to recognize the market does not want AI in that product and roll back the change.
No wonder youre stuck working at MAC FUCKIN DONULDZ you cant even do that right you knoe what let me see your fuckin manager right fuckin now youre fucking done pal
Enters MCManagerbot. You are absolutely correct sir, that pathetic meat sack isn’t even good enough to make patties out of, we have fired him and can I interest you in our new McNordVPN Happy Meal, they are here for a limited time and come with a Special Limited time Collectors action figure of your favorite YouTubers. You’ve got possibilities of Mr. Beast and our infamous leader, Gold Haired Mc Trump!
A less blurry version of this would be awesome.
AllNewTypeFaceAs somebody else said, the US (and other societies with similar levels of customer entitlement) would be improved by universal national service in retail/hospitality
I disagree, shitty people are always shitty. They would be emboldened with doing the service because now they “know how to do your job” and “they’ve done their time”.
Gorgritch_Umie_KillaYeah, i think this is right. I know a few people i worked with in customer service who were wankers before, during and after.
「黃家駒 Wong Ka Kui」 | (aka: 鳳凰院 凶真 Hououin Kyouma)isn’t that just 2 potatoes?
🇰 🌀 🇱 🇦 🇳 🇦 🇰 🇮 This is making me wonder if anyone has ever gone to Wendy’s, ordered 2 large fries and ended up with 2 baked potatoes instead. 🤔
There’s a restaurant chain here in Germany called Frittenwerk, they specialize in Poutine-esque loaded fries. Currently, they’re also offering their usual toppings on baked potatoes instead of the fries and it’s so fucking good
danThis reminds me of a restaurant we have in Australia called “Lord of the Fries”.
So far I haven’t been able to find anything as good in the USA.
The worse the pun, the better the food!
My friend took me to a place here in California called Kiki’s that was just tater tots with fried chicken strips covered in cheese and sauce or other toppings like those potatoes and fries.
As a Canadian, how dare they call these poutine…
A hundred? I’ve not been to that place in a long long time but the last time I had fries from there it was a large serving -because I always got large- and even then I got, maybe, 50ish fries.
Very highly salted, slightly rubbery, thin slices of ‘potato’ filled with fluffy pieces of fuck all. I wonder why I don’t go there anymore…
DaveWell if you get 50 from a large fries, isn’t it feasible they got 100 from two large fries?
CorkyskogI DON’T WANT A LARGE FARVA. I WANT A LITER OF COLA
BlueFootedPeteyDo we have liter cola?
fenrasulfrWell, he just lives in the wrong country. In the Netherlands or Belgium (for example) you can get large fries.