agileSep 7, 2025

Disaster recovery planning is hard for any large company, especially in healthcare. Too often, plans are written and then forgotten. They don’t connect with the people who need to use them.

Oprah built her success on real connection—listening, understanding, and making people feel valued. We can use that same idea here. Instead of a top-down plan, build one together. Make it something people believe in because they helped create it. (1/6)

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Here’s how to do it using SAFe (Scaled Agile Framework).

Start with a town hall style PI Planning session. Bring everyone together—IT, clinical staff, facilities, comms. Talk openly about what could go wrong and what worries people. The goal isn’t just to set objectives. It’s to build shared understanding. (2/6)

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Define a Minimal Recoverable Service. This is your MVP. What’s the smallest set of services you must restore first to avoid total failure? For healthcare, that might be patient triage and basic records access. This gives every team a clear, shared priority. (3/6)
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Work in cross-team sprints on connection features. Each team focuses on part of the recovery plan, but the real work is in the handoffs. For example, the network team demos with clinical apps to test how they connect. This builds real operational trust before anything goes wrong. (4/6)
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After each Program Increment, hold a retrospective focused on empathy. Ask questions like, “Do we understand what the pharmacy team needs during an outage?” Use that feedback to improve the next cycle. Keep strengthening the human side of the plan. (5/6)
Sep 7, 2025 at 2:29pmWeb
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When you build a disaster recovery plan through real connection, people trust it. They use it. It becomes a shared commitment, not just a document. #DisasterRecovery #HealthcareIT #SAFe #Agile #BusinessContinuity #Teamwork #Empathy #OperationalExcellence #PIPlanning #MinimalRecoverableService (6/6)