@ProPublica "The report [...] also detailed the results of secret shopper surveys of more than 4,300 mental health providers listed in insurance directories and found an “alarming proportion” were “unresponsive or unreachable.”

This was my experience. Spent a month working through a crisis alone. Half of the listed doctors were out of practice or had moved to a different practice. The rest did not answer or return calls. Had to build a spreadsheet to keep track of the thirty places I called.