If your #github project uses #stalebot you are being actively hostile to your community and should stop it.
I'm looking at you, #esphome, and the 4 (at least!) identical bugs indicating problems with esp_touch that were all closed by stalebot. Some of them were reproduced and started discussion and debugging before being closed.
Auto-closing is for #support requests, not #bug reports. Bugs don't magically disappear just because you ignore them.
Original author: iainsproat (June 23, 2010 15:58:35) For a long running process in mid-calculation, long running processes should serialize their intermediate results. Later recovery could be suppo...
@pintoch @mirek 10 years is a while. Recently I snickered when an old project I contributed to finally got around to triaging a breaking bug I reported in 2011.
Like, I love the dedication but this is a #puppet accessory app. Who still uses #puppet?? Its been a full dot-com bubble since then! (And no, I am not going to reproduce that RHEL4 bug for you here in 2023. My career is intentionally at a point where I never have to reproduce anything in RHEL ever again.)
@mirek You don't get hope from a 10 year old ticket. You get continuity, debugging, more information and validation. You may even get a fix.
I'm not going to contribute time (or code, or docs, or debugging effort) when the gatekeepers use #stalebot as a recording to say "We're sorry, all representatives are busy with contributors that aren't you. Please go away.<click>"
Sometimes, an endless stream of issues becomes a nightmare for maintainers... When you're addressing issues slower than they're created (for whatever reason), there is a temptation for a more tough and less polite policy.
I more than agree that auto-closing is the worst solution. But I also see why developers are doing that.
I think the key point is that the lack of new comments has nothing to do with meaningful close reasons.
Such reasons could include "too complicated", "very rare case", "no human resources", but definitely not "you don't comment often enough". ๐คจ
@dis I would much rather have my bug stay open for years. That gives others validation that the problem has been seen before. It may not be a priority for the maintainers, but itโs still useful information.
If I go to the effort of filing a bug (a good one with logs, how to repro, etc) and a bot auto closes it, all I see is โwe donโt care about your problem and go fuck yourself for even asking us to fix itโ
Theyโll never get a second bugrep, thatโs for sure.
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