Ian Brown 
The greatest trick the devil ever pulled was JIRA™
To be fair, Bugzilla was *way* worse.
Seriously though, how is it that in 2024 we have LLMs and iPhones but the state-of-the-art in defect tracking hasn’t evolved* 2002?
Jxyzn Sxyzyxn
Timothy
Susan Potter@igb But it had a gigantic image of a bug (when I used it circa 2001) on the front page. How was that not better?
In seriousness, we setup bugzilla on a spare desktop that I slapped some random Linux distro on because the business folk creating bug tickets with context, couldn't figure out ClearQuest (this was at a hedge fund in Chicago).
The head of Capital Structures was a little horrified by her first page load of bugzilla though! :) I swapped it for a photo of flowers.
Ginevra@SusanPotter @igb I loved using Bugzilla at small companies, and mentioned it fondly the other day. 🪲
Chris Petrilli@igb ServiceNow would like a word.
*nods in strong agreement*
I feel this statement from head to toe. Very happy to report I no longer work at companies that force me to use ServiceNow.
@SusanPotter @petrillic did you have to use GUS while at SFDC? That was worse than both Bugzilla *and* JIRA IMO.
@igb @petrillic You are right, that was awful. I didn't have to use GUS day-to-day but I did use it now and then. :)
Sebastian@igb did you use fogbugz?
Eoin
Nora. Yep.
waferbaby@igb I'm not even sure that's true now.