Ian Brown 
The greatest trick the devil ever pulled was JIRA™
To be fair, Bugzilla was *way* worse.
Susan Potter@igb But it had a gigantic image of a bug (when I used it circa 2001) on the front page. How was that not better?
In seriousness, we setup bugzilla on a spare desktop that I slapped some random Linux distro on because the business folk creating bug tickets with context, couldn't figure out ClearQuest (this was at a hedge fund in Chicago).
The head of Capital Structures was a little horrified by her first page load of bugzilla though! :) I swapped it for a photo of flowers.
Ginevra@SusanPotter @igb I loved using Bugzilla at small companies, and mentioned it fondly the other day. 🪲