The greatest trick the devil ever pulled was JIRA™
To be fair, Bugzilla was *way* worse.
Seriously though, how is it that in 2024 we have LLMs and iPhones but the state-of-the-art in defect tracking hasn’t evolved* 2002?
@igb We didn't get a chance to really make extended use of it before we were top-down told we were to start using JIRA, but that limited experience with Redmine (a decade ago) left a positive impression on me.