Now SNCF Cécile Guilhaumaud is telling me passenger satisfaction is of central importance.
Through tickets are an advantage for passengers she says. Is she serious? SNCF is *terrible* at this.
Damn I’m so stuck. I’m lost in this transport policy business.
I can’t stand the flowery rhetoric of politicians not backed up by action. I can’t bear officials hiding behind jargon. I can’t tolerate industry people saying the indefensible because they have to. #ConnectingEuropeDays
@jon carriages
(yes, I know it's a loco ad... but still 😅)
@jon But to be fair, lack of ERTMS in France isn't really SNCF's fault.
(But lack of proper ETCS in their trains is very much SNCF's fault.)