Pavel A. SamsonovFeb 7, 2024

AI has already been used to run scams, rip off artists, destroy search engines, and drown publishers under an avalanche of shit.

Now AI boosters found a new thing to enshittify: #UserResearch .

"AI research is better than nothing" is the latest in a long series of "bad research is better than nothing" arguments that miss the point of research in the first place.

#UXDesign #softwaredevelopment #ProductManagement

https://spavel.medium.com/no-ai-user-research-is-not-better-than-nothing-its-much-worse-5add678ab9e7

No, AI user research is not “better than nothing.” It’s much worse.

There is an invisible reader of every article, whose gaze counts for far more than 1 view, 1 read, or 1 “like.” That reader is, of course, the algorithm. Between search engines’ page-ranking…

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@PavelASamsonov I really hate this.

I’ve been contacted about once a month since the advent of GPT* by someone making a new AI tool for not doing my work. And they all want free feedback. I’m ignoring them.

The most ludicrous is the one with simulated users that supposedly determine whether your UIs are usable.

Feb 9, 2024 at 9:53amWeb